Sales Professional - Inside Sales

sci; Chicago (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Dependent Life Insurance

Employee Assistance Program

Job summary

SCI is seeking a results-driven professional in Chicago, IL to lead generation efforts, build trust-based family relationships, and drive sales through referrals. You will prospect daily, present to families, and collaborate with funeral home staff to ensure seamless service.

The role emphasizes empathetic client interaction, tailored solutions, and maintaining high activity levels. Evening/weekend availability and a valid driver's license are required.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state/province issued driver's license with an acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.
• Must be able to pass the Company's internal presentation certification within thirty days of hire.
• Ability to work a number of evenings and or weekends every month.
• Ability to drive frequently.
• Ability to obtain and maintain an insurance license if required by state/province.
• Flexible hours but, at times must have the ability to work up to 12 hours in a day.
• Ability to treat others with empathy and respect.
• Knowledge of computers and some software.
• Customer service skills.

Responsibilities

• Lead generation and prospecting for families.
• Obtain referrals from families served.
• Build community and civic relationships.
• Present presentations to families served and referred.
• Maintain activity levels and productivity.
• Respond to client inquiries in a timely, respectful, and professional manner.
• Develop understanding of each family's needs and offer value.

Skills

Lead Generation

Referral Networking

Customer Service

Relationship Building

Presentation Skills

Proactive Prospecting

Education

High School Diploma

1-2 years college or equivalent

Job description

Job Responsibilities

Lead Generation

Holds self-accountable for prospecting a minimum of 1-2 hours each day

Obtains referrals from families served by the location

Networks and builds community and civic relationships

Explains and presents presentations to families served and referred families

Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families

Responds to client inquiries in a timely, respectful, sensitive and professional manner

Connects with families through listening, honest communication and genuine concern

Develops an understanding of each family's unique needs and offers solutions that provide value to them

Stays in touch with families to ensure satisfaction

Prepares for all appointments and performs all procedures with professionalism and attention to detail

Follows through on all customer problems and requests

Builds trust-based relationships to earn the right to ask for referrals

Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future

Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service

Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

Shares family concerns with rest of the SCI team

Minimum Requirements

Education

High school diploma or equivalent

1-2 years of college or an equivalent of education and experience

Experience

High school equivalency and 1-2 years of college or an equivalent of education and experience

1-2 years of customer service or sales industry experience preferred

Licenses

Current state/province issued driver's license with an acceptable driving record

Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilitie s

Must be able to pass the Company's internal presentation certification within thirty days of hire

Ability to work a number of evenings and or weekends every month

Ability to drive frequently

Ability to obtain and maintain an insurance license if required by state/province

Flexible hours but, at times must have the ability to work up to 12 hours in a day

Ability to treat others with empathy and respect

Knowledge of computers and some software

Customer service skills

Target Compensation Range:

Target Compensation Range: $50,000 to $100,000 annually.

The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually .

(Note: As part of the total compensation plan, this position pays no less than $17.05 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 60637

Category (Portal Searching): Sales

Job Location: US-IL - Chicago