Sales Professional - HT

Leslie's, Inc.; Cranberry Township (Butler County); Hybrid; USD 45,461,000 - 57,859,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Career advancement opportunities

Paid training

Job summary

Leslie’s in Cranberry Township is seeking a Sales Professional to provide an exceptional customer experience in a fast-paced retail setting. You will help customers find the right pool, spa, and backyard products, building relationships and guiding them from inquiry to purchase.

This role offers comprehensive training, base pay of $16.00 per hour plus commission, and opportunities for career advancement within the Leslie’s network.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience preferred.
• Strong sales and customer service skills.
• Excellent verbal and written communication skills.
• Reliable transportation to and from work.

Responsibilities

• Engage with customers to understand needs and guide them through the sales process.
• Build strong customer relationships with knowledgeable, friendly service.
• Develop understanding of product features, benefits and applications.
• Meet or exceed sales goals and performance expectations.
• Follow up with customers to develop new business and referrals.
• Support purchases, returns, and other customer service needs.
• Handle concerns professionally and work toward solutions for customer and company.
• Complete required product, sales, and operational training promptly.
• Assist customers with loading merchandise and stock displays.
• Maintain organized product displays and inventory awareness.

Skills

Sales experience

Customer service

Communication

Math skills

POS systems

Email/Drive

Team player

Education

High school diploma

Tools

POS systems

Google Drive

Email

Job description

With over 55 years of experience, we are a leading hot tub and swim spa dealer throughout the Pittsburgh area. We also offer the best hot tubs and swim spas in the market. We became a part of Leslie's family in January 2018. From new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. Our hot tub experts will help you choose the best model for your needs and space, ensuring that it features everything you need for a relaxing soak or a wonderful workout. We also carry numerous accessories that are certain to make hot tub and swim spa ownership easier and more enjoyable.

Job Overview:

The Sales Professional is responsible for creating an exceptional customer experience while helping customers find the right pool, spa, and backyard products for their needs. This role combines consultative selling, relationship building, product knowledge, and day-to-day showroom responsibilities.
No pool or spa industry experience is required; comprehensive product and sales training will be provided. The ideal candidate is customer-focused, motivated to achieve sales goals, and comfortable working in a fast-paced retail environment.

Pay Rate: $16.00 /Hourly + Commission

Responsibilities

• Engage with customers to understand their needs, recommend appropriate products, and guide them through the sales process from initial conversation through purchase.
• Build strong customer relationships by providing knowledgeable, friendly, and professional service.
• Develop a thorough understanding of product features, benefits, and applications to confidently assist customers.
• Meet or exceed established sales goals and performance expectations.
• Follow up with prospective and existing customers to develop new business, encourage repeat business, and generate referrals.
• Provide support with purchases, returns, and other customer service needs.
• Handle customer concerns professionally and work toward solutions that support both the customer and the company.
• Complete required product, sales, and operational training in a timely manner.
• Perform pool and spa water testing and provide customers with appropriate product recommendations based on results.
• Assist customers with carrying and loading merchandise after purchase.
• Maintain accurate awareness of inventory and follow established inventory-control and point-of-sale procedures.
• Stock and merchandise products, update signage and shelf tags, and maintain organized product displays.
• Help maintain a clean, organized, professional, and customer-ready showroom and stock area.
• Support approved social media content and other store initiatives as directed by the General Manager.
• Collaborate with team members to support overall store performance and customer satisfaction.
• Follow all company policies, procedures, safety requirements, and company values.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• One or more years of sales experience preferred.
• Strong sales and customer service skills with the ability to identify customer needs, recommend solutions, and close sales.
• Excellent verbal and written communication skills.
• Strong relationship-building and interpersonal skills.
• Basic business math skills, including percentages and sales-related calculations.
• Comfortable using email, Google Drive, point-of-sale systems, and other business software.
• Ability to learn product information, sales processes, policies, and procedures.
• Strong attention to detail and the ability to distinguish between colors.
• Reliable transportation to and from work.
• Physical Requirements
• Ability to stand and/or walk for approximately 8-10 hours during a shift.
• Ability to lift and carry up to 50 pounds.
• Ability to assist with moving merchandise weighing more than 100 pounds using appropriate equipment such as carts, dollies, pallet jacks, or other available material-handling tools.

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.