Sales Productivity Tool Specialist

Davita Inc.; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in intelligence services is looking for a detail-oriented Sales Tool Specialist to join their Revenue Operations team in Boston. This role involves managing sales technology tools, ensuring optimal use within teams, and collaborating across departments to enhance efficiency and effectiveness. Candidates should have a strong background in Sales Operations, along with in-depth knowledge of tools like Gong and Clari, and a passion for improving workflows through technical insights.

Qualifications

• 3+ years experience in Sales Operations or Revenue Operations.
• Direct ownership or administration of Gong, Clari, and Outreach.
• Strong understanding of sales workflows and engagement strategies.

Responsibilities

• Manage configuration, integrations, and maintenance of sales tools.
• Support tool onboarding and training for GTM teams.
• Collaborate with Sales Ops and Marketing to drive tool adoption.

Skills

Sales Operations

Revenue Operations

Gong

Clari

Outreach

Data Analysis

Cross-functional Collaboration

Education

Relevant Certifications for Salesforce, Gong, Clari, and Outreach

Tools

Marketo

ZoomInfo

SPIFF

QuotaPath

Zapier

Snaplogic

Job description

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!

About the Role

Recorded Future is seeking a detail-oriented, tech-savvy Sales Tool Specialist to join our Revenue Operations team. In this role, you will act as the internal owner and subject matter expert for a suite of go-to-market tools including Gong, Clari, and Outreach-with an emphasis on configuration, optimization, user enablement, and cross-system integration. You'll collaborate closely with Sales, Marketing, Enablement, and Business Applications teams to ensure our GTM tech stack is firing on all cylinders.

This position is perfect for someone who enjoys fine-tuning tools for maximum impact, can spot inefficiencies a mile away, and isn't afraid to roll up their sleeves and automate the boring stuff.

What You'll Do:

• Serve as the primary administrator and internal expert for Gong, Clari, and Outreach, managing configuration, integrations, and maintenance.


• Support tool onboarding, training, and ongoing enablement for GTM teams.


• Partner with Sales Ops, Enablement, and Marketing to drive adoption and ensure tools are aligned with business goals.


• Collaborate with the Business Applications and Salesforce teams to optimize data flows and reporting across the tech stack.


• Own troubleshooting and resolution of user issues, coordinating with vendors when necessary.


• Develop and maintain documentation, including best practices, process guides, and training materials.


• Support tool evaluations, vendor relationships, and contract renewals as needed.


• Contribute to roadmap planning and the continuous improvement of our RevOps ecosystem.

What You'll Bring:

• 3+ years experience in a Sales Operations, Revenue Operations, or Sales Enablement function, with direct ownership or administration of Gong, Clari, and Outreach.


• Relevant certifications for Salesforce, Gong, Clari, and Outreach strongly preferred.


• Strong understanding of sales workflows, pipeline management, forecasting, and engagement strategies.


• Comfortable analyzing and visualizing tool usage and performance data to recommend improvements.


• Experience with cross-functional collaboration, especially with Business Systems, IT, and Enablement teams

Preferred Experience :

• Exposure to or admin-level experience in Marketo, ZoomInfo, or compensation platforms (e.g., SPIFF, QuotaPath).


• Familiarity with REST APIs, webhooks, or basic automation platforms (Zapier, Snaplogic) a plus.


• Previous experience in cybersecurity, SaaS, or high-growth tech environments.

Why should you join Recorded Future?
Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence
Linkedin, Instagram&Twitter: What's happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [e-mail]

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.

Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.

Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.

Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.