Sales Productivity and Growth Architect

Ingram Micro; Buffalo (NY); On-site; USD 89,000 - 151,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan with company match

Disability coverage

Basic life insurance

Wellbeing benefits

Job summary

Ingram Micro in the United States is building a new Sales Excellence organization focused on increasing seller productivity, accountability, and profitable growth. As a Seller Productivity Lead, you’ll help shape how sales performance is measured and improved across the organization, connecting data to business outcomes and advising leaders.

This role emphasizes building processes from the ground up, working with Sales Ops, Revenue Ops, Forecasting and Leadership to drive meaningful improvements

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, Sales Effectiveness, Revenue Enablement, or a related field.
• Experience analyzing sales performance, productivity metrics, KPIs, or operational effectiveness.
• Strong understanding of business performance drivers, including revenue, profitability, and productivity.
• Experience working with CRM platforms and sales data.
• Exceptional communication, problem-solving, and stakeholder management skills.
• Ability to influence leaders using data-driven insights.

Responsibilities

• Analyze seller productivity, gross profit per seller, quota attainment, ramp performance, and territory effectiveness.
• Identify opportunities to improve seller output, efficiency, and accountability.
• Evaluate sales activity metrics, including outbound activity, call effectiveness, and operational workload.
• Translate data into actionable business insights and executive-level recommendations.
• Partner with Sales Operations, Revenue Operations, Forecasting, Compensation, and Sales Leadership teams.
• Support productivity reporting, scorecards, and performance frameworks across the organization.
• Help establish consistent productivity metrics and governance practices.

Skills

Revenue operations

Sales performance analysis

CRM platforms experience

Data-driven decision making

Stakeholder management

Communication skills

Influencing leaders with data

Education

Bachelor's degree or equivalent experience

Tools

CRM platforms

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Shape the Future of Sales Productivity

Ingram Micro is building a new Sales Excellence organization focused on increasing seller productivity, improving accountability, and driving profitable growth. As a newly created Seller Productivity Lead, you'll help shape how sales performance is measured and improved across the organization. This is an opportunity to build processes from the ground up while partnering closely with sales leaders to influence business outcomes.

This role is not a traditional reporting position. While dedicated analysts support data collection and reporting, you'll focus on interpreting data, uncovering trends, developing recommendations, and helping leaders make better business decisions.

We're seeking a builder, self-starter, and strategic thinker who thrives in ambiguity and enjoys creating structure where none exists. The ideal candidate can connect data to business outcomes, challenge assumptions constructively, and drive meaningful improvements across a complex sales organization.

What You'll Do

• Analyze seller productivity, gross profit per seller, quota attainment, ramp performance, and territory effectiveness.
• Identify opportunities to improve seller output, efficiency, and accountability.
• Evaluate sales activity metrics, including outbound activity, call effectiveness, and operational workload.
• Translate data into actionable business insights and executive-level recommendations.
• Partner with Sales Operations, Revenue Operations, Forecasting, Compensation, and Sales Leadership teams.
• Support productivity reporting, scorecards, and performance frameworks across the organization.
• Help establish consistent productivity metrics and governance practices.
  
  

Required Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, Sales Effectiveness, Revenue Enablement, or a related field.
• Experience analyzing sales performance, productivity metrics, KPIs, or operational effectiveness.
• Strong understanding of business performance drivers, including revenue, profitability, and productivity.
• Experience working with CRM platforms and sales data.
• Exceptional communication, problem-solving, and stakeholder management skills.
• Ability to influence leaders using data-driven insights.
  
  

Preferred Qualifications

• Experience in technology, managed services, software, cloud, cybersecurity, or channel organizations.
• Experience building new processes, programs, or operational functions.
• Exposure to territory planning, forecasting, incentive compensation, or revenue operations.
• Experience presenting recommendations to senior leadership.
  
  

This is an opportunity to help build a foundational capability within a growing Sales Excellence organization while partnering directly with business leaders to influence performance on a broad scale.

Let's shape tomorrow.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.