Sales Production Associate - Warsaw - FT

Goodwill-Industries; Warsaw (IN); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Goodwill-Industries in Warsaw, IN seeks a dedicated Donation Processor to greet donors, sort and price donations, and process purchases at the POS. The role emphasizes accuracy, safety, and a strong customer service orientation in a fast-paced retail setting.

Candidates should be able to lift up to 50 lbs, work well in a team, and support continuous process improvements while maintaining organized stockrooms and inventory records.

Qualifications

• Excellent customer service and positivity when engaging donors.
• Detail-oriented sorting, pricing, and tagging of donated items.
• Ability to safely lift and move items up to 50 lbs.
• Ability to work in a fast-paced retail environment.
• Knowledge of basic safety protocols and workplace safety procedures.

Responsabilités

• Greet customers warmly and assist with inquiries to ensure a positive shopping experience.
• Track inventory levels with regular counts and restock merchandise accordingly.
• Keep stockroom and back-end inventory organized and accessible.
• Process purchases using the POS system and handle cash/credit/debit transactions accurately.
• Assist with end-of-day cash balancing and deposits, monitoring cash drawer for discrepancies.
• Support Kaizen-driven improvements to efficiency and workflow.
• Collaborate with teammates and supervisors to adapt to priorities and maintain a positive work environment.

Connaissances

Customer service

Teamwork

Attention to detail

Safety awareness

Lifting up to 50 lbs

Cash handling

Outils

POS system

Description du poste

Job Objective:To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.Essential Job Functions:Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.Other duties as assigned by supervisor.Required Education and Skills:Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.Qualifications:Authorized to work in the United States.Flexible availability.Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.day.Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.