Sales and Production Worker

The Salvation Army Syracuse ARC; City of Ithaca (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused rehabilitation center in Ithaca is looking for a Sales and Production Associate. The candidate will support store operations, handle donations respectfully, and maintain a pleasant work environment. Responsibilities include providing excellent customer service, ensuring the store is well-stocked, and modeling professional work habits. Strong English communication skills and the ability to follow directions are essential. This role contributes significantly to the rehabilitation program, helping transform lives through meaningful work.

Qualifications

• Ability to speak and understand English for effective communication.
• Good customer service skills, ensuring courteous interactions.
• Ability to understand and follow directions from supervisors.

Responsibilities

• Assist in creating a pleasant work environment and maintain good customer relationships.
• Handle donations with care and respect towards donors.
• Ensure store is stocked and maintained in accordance with guidelines.
• Support work therapy program by modeling professional conduct.

Skills

Good customer service skills

Effective communication in English

Ability to follow directions

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Duties

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter-free work area.
• Be well-versed in and comply with store policies as communicated.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Qualifications

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Good customer service skills.
• Ability to understand and follow directions.