Sales Process and System Optimization Specialist

Qlik; Schaumburg (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading data analytics company is seeking a Sales Process and System Optimization Specialist to enhance sales workflows and systems. This role involves analyzing processes, managing CRM platforms, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 3+ years of relevant experience, and strong problem-solving skills. This position offers opportunities for remote work.

Qualifications

• 3+ years of experience in sales operations, process improvement, or systems management roles.
• Proven ability to analyze and redesign business processes.
• Experience working in fast-paced and dynamic sales environments.

Responsibilities

• Analyze existing sales processes to identify inefficiencies and recommend improvements.
• Build and maintain dashboards and reports to provide actionable insights to sales teams.
• Collaborate with IT and vendors to troubleshoot and resolve system issues.

Skills

Sales processes improvement

CRM platforms (Salesforce)

Project management

Data management

Problem-solving

Communication

Education

Bachelor's degree in Business, Information Systems, or related field

Tools

Sales enablement tools

Data visualization tools

Workflow automation platforms

Job description

Job Title: Sales Process and System Optimization Specialist

What makes us Qlik? A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Sales Process and System Optimization Specialist Role

We are seeking a proactive and detail-oriented Sales Process and System Optimization Specialist to enhance our sales workflows and optimize the efficiency of our sales systems. This role will focus on analyzing, designing, and implementing improvements in sales processes and technology platforms to drive productivity, improve data accuracy, and support scalable growth. The specialist will collaborate closely with sales leadership, IT, and other stakeholders to ensure seamless integration and adoption of sales tools.

Here's how you'll be making an impact:

• Sales Process Improvement
  • Analyze existing sales processes to identify inefficiencies and recommend improvements.
  • Develop, document, and implement optimized sales workflows aligned with business goals.
  • Standardize sales procedures across teams to improve consistency and performance.
• Sales Systems Optimization
  • Manage and optimize sales system requirements and other sales-related systems to enhance usability and effectiveness.
  • Manage and align with IT by prioritizing initiatives on the system roadmap for the Sales organization.
  • Collaborate with IT and vendors to troubleshoot and resolve system issues.
• Data Management and Reporting
  • Ensure data integrity within sales systems through validation, cleansing, and governance initiatives.
  • Build and maintain dashboards and reports to provide actionable insights to sales teams and management.
• Cross-Functional Collaboration
  • Work closely with Sales, Marketing, Finance, and IT teams to align systems and processes.
  • Function as a bridge between technical teams and end-users, translating business needs into system requirements.
• Continuous Improvement and Innovation
  • Stay current with emerging sales technologies and best practices to recommend enhancements.
  • Lead initiatives to automate manual tasks and improve overall sales operation efficiency.

We're looking for a teammate with:

• Bachelor's degree in Business, Information Systems, or a related field.
• 3+ years of experience in sales operations, process improvement, or systems management roles.
• Strong experience with CRM platforms (Salesforce) and sales enablement tools.
• Proven ability to analyze and redesign business processes.
• Excellent problem-solving and project management skills.
• Strong communication skills with the ability to train and influence diverse teams.
• Experience working in fast-paced and dynamic sales environments.
• Knowledge of system integration and data management best practices.
• Familiarity with SQL, data visualization tools, or workflow automation platforms.
• Certification in process improvement methodologies (Lean, Six Sigma, etc.).
• Experience with sales compensation and forecasting systems.

The location for this role is: Boston, MA or King of Prussia, PA or remote

Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.

Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law.