Sales Process and System Optimization Specialist

Qlik; Annapolis (MD); Remote; USD 65,000 - 85,000; Full time

Job summary

A leading analytics company is seeking a Sales Process and System Optimization Specialist. This role will drive enhancements in sales workflows and systems to improve efficiency and support growth. The ideal candidate should have a Bachelor's degree, over 3 years of experience in sales operations, and strong CRM skills. Compensation ranges from $65,000 - $85,000 annually, with flexible locations including remote.

Benefits

Comprehensive benefits package

Competitive salary

Qualifications

• 3+ years of experience in sales operations or process improvement.
• Strong experience with CRM platforms like Salesforce.
• Excellent problem-solving and project management skills.

Responsibilities

• Analyze and improve existing sales processes to boost efficiency.
• Manage and optimize sales systems and collaborate with IT.
• Ensure data integrity through validation and governance.

Skills

Process improvement

CRM experience

Project management

Data management

Problem-solving

Communication

SQL

Education

Bachelor's degree in Business or Information Systems

Tools

Salesforce

Job description

Overview

Qlik

Position Title: Sales Process and System Optimization Specialist

We are seeking a proactive and detail-oriented Sales Process and System Optimization Specialist to enhance our sales workflows and optimize the efficiency of our sales systems. This role will focus on analyzing, designing, and implementing improvements in sales processes and technology platforms to drive productivity, improve data accuracy, and support scalable growth. The specialist will collaborate closely with sales leadership, IT, and other stakeholders to ensure seamless integration and adoption of sales tools.

What makes us Qlik?

A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The role description above outlines the responsibilities and context for the Sales Process and System Optimization Specialist.

Responsibilities

• Sales Process Improvement
  
  • Analyze existing sales processes to identify inefficiencies and recommend improvements.
  • Develop, document, and implement optimized sales workflows aligned with business goals.
  • Standardize sales procedures across teams to improve consistency and performance.
• Sales Systems Optimization
  
  • Manage and optimize sales system requirements and other sales-related systems to enhance usability and effectiveness.
  • Collaborate with IT to prioritize initiatives on the system roadmap for the Sales organization.
  • Work with IT and vendors to troubleshoot and resolve system issues.
• Data Management and Reporting
  
  • Ensure data integrity within sales systems through validation, cleansing, and governance initiatives.
  • Build and maintain dashboards and reports to provide actionable insights to sales teams and management.
• Cross-Functional Collaboration
  
  • Work closely with Sales, Marketing, Finance, and IT teams to align systems and processes.
  • Translate business needs into system requirements and serve as a bridge between technical teams and end-users.
• Continuous Improvement and Innovation
  
  • Stay current with emerging sales technologies and best practices to recommend enhancements.
  • Lead initiatives to automate manual tasks and improve overall sales operation efficiency.

Qualifications

• Bachelors degree in Business, Information Systems, or a related field.
• 3+ years of experience in sales operations, process improvement, or systems management roles.
• Strong experience with CRM platforms (Salesforce) and sales enablement tools.
• Proven ability to analyze and redesign business processes.
• Excellent problem-solving and project management skills.
• Strong communication skills with the ability to train and influence diverse teams.
• Experience working in fast-paced and dynamic sales environments.
• Knowledge of system integration and data management best practices.
• Familiarity with SQL, data visualization tools, or workflow automation platforms.
• Certification in process improvement methodologies (Lean, Six Sigma, etc.).
• Experience with sales compensation and forecasting systems.

Location

Boston, MA or King of Prussia, PA or remote

Compensation and Benefits

The anticipated base salary range for this role is $65,000 - $85,000 per year. Final compensation offered will be based on location, skills, education, experience, and business needs. Qlik offers a comprehensive benefits package.

EEO and Accessibility

Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse, equitable, and inclusive workplace. If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Qlik may respond only to emails related to accommodation requests. For Massachusetts, it is unlawful to require or administer a lie detector test for employment. Violators are subject to penalties and civil liability.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Qlik without a valid written search agreement in place will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired through other means.