Sales Performance Specialists & Order Processors

Fabspeed Motorsport; Fort Washington (PA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in aftermarket vehicle performance is seeking a detail-oriented Order Manager. This role involves managing the entire ordering process, from entry to customer communication, ensuring accuracy and compliance. The ideal candidate will possess strong communication skills, be numbers-driven, and have experience with ERP systems, preferably in the automotive sector. Join a passionate team of car enthusiasts dedicated to innovation and excellence, and enjoy a supportive work environment that values your contributions. With a competitive salary and benefits, this is an exciting opportunity to grow your career in a dynamic field.

Benefits

Health insurance

Dental insurance

401K

Paid vacation

Paid holidays

Qualifications

• Strong communication skills and data entry accuracy are essential.
• Experience in Sales or Business Administration preferred.

Responsibilities

• Manage order activities, ensuring timely processing and accuracy.
• Collaborate with management to optimize sales and efficiency.

Skills

Verbal and written communication skills

Data entry skills

Experience with suppliers and customers

MS Excel proficiency

Competence with ERP systems

Numbers-driven mindset

Automotive industry experience

Education

Experience in Sales or Business Administration

2 years in a data-entry role

Tools

ERP systems

MS Excel

Job description

Fabspeed Motorsport is the global leader and innovator in aftermarket exhausts for exotic and luxury vehicles. Founded almost 30 years ago, Fabspeed is recognized as the global benchmark in aftermarket vehicle sound and performance. Our team puts 100% passion, pride, and innovation into everything we do. We encourage new ideas and welcome people who continuously seek to improve and achieve success. We will be 100% committed to helping you reach your full potential.

Responsibilities & Duties:

1. Responsible for managing the ordering activity for the organization, including timely and accurate entry and processing of all orders received.
2. Professionally handle client or team queries.
3. Politely handle inbound calls, and gather information to create sales orders.
4. Generate and process sales orders in the ERP system according to company policy and customer requirements. Receive new incoming orders, run payments, and set up customer profiles in the ERP system.
5. Optimize orders to ensure maximum sales can be realized.
6. Secure necessary customer agreements, compliance authorizations, and fraud verification.
7. Allocate and track orders or returns, and provide updates to the customer or team as needed.
8. Investigate and analyze order details for accuracy, consistency, and conformance to company and customer standards. Resolve or escalate discrepancies to make necessary corrections.
9. Collaborate with management teams to determine ways to optimize sales levels, maintain efficiency, and minimize cost. Implement and administer procedures to enhance operations.

Skills/Attributes required:

1. Excellent verbal and written English communication skills
2. Numbers-driven
3. Accurate and timely data entry skills
4. Experience in working with suppliers and customers to resolve order issues
5. Computer capable, experienced with MS Excel
6. Competent with ERP systems
7. Preferred experience working within the automotive industry

Qualifications/Experience required:

1. Ideal experience in Sales or Business Administration
2. 2 years of experience in a numbers-driven or data-entry role

Additional information:

We offer a competitive salary, health, dental, 401K, and paid vacation and holidays.

Full-time Day shifts are 9 am through 6 pm Monday through Friday.

Strong team culture: Car-enthusiasts and gearheads are a major plus! For more detail, salary and company information, use the apply link.