Sales Order Coordinator

Brick; Alabama; On-site; USD 21,000 - 30,000; Full time

Job summary

Acme Brick Company in Alabama seeks a Sales Order Coordinator to act as a liaison between customers, sales representatives, plants, and vendors, ensuring accurate order status and smooth production flow.

The role emphasizes organization, reliability, and the ability to adapt to changing priorities, maintaining procedures, and delivering excellent customer service.

Qualifications include 2+ years of related experience, strong communication, and proficiency with Microsoft Office and Excel.

Qualifications

• 2+ years of related experience.
• Must have excellent verbal and written communication skills.
• Must be proficient in Microsoft Office and Excel (JDE experience preferred).

Responsibilities

• Receive, enter and maintain customer orders for commercial and large projects.
• Interact with customers by phone, email, and letters regarding sales orders.
• Coordinate order progress and status updates between customers, sales reps and plants/vendors.
• Assist with establishing and maintaining manufacturing and delivery priorities.
• Maintain CRM records of project status as projects move through design, bid and construction phases.
• Assist sales reps by preparing quotations, sales presentations, ordering samples, literature and other sales support activities.

Skills

Customer service

Verbal and written communication

Office software proficiency

Excel

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

“Join the Acme Brick Family”

SALES ORDER COORDINATOR

FLSA Status: Non-exempt

Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.

Summary

We are currently seeking a “best in class” Sales Order Coordinatorwith excellent organization skills and a personable disposition that will be a liaison between customers, sales representative, sales manager and plant/vendors regarding sales order status. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Essential Duties and Responsibilities (other duties may be assigned)

• Receive, enter and maintain customer orders primarily for commercial and other large, complex projects and customers.
• Interacts and communicates with customers by phone, email, and letters in regards to sales orders.
• Coordinate order progress, changes and status updates between customers, sales representatives and plants/vendors.
• Assist with establishing and maintaining manufacturing and delivery priorities.
• Maintains project leads and CRM records of project status as projects move through the design, bid and construction phases.
• Assists sales representatives by preparing quotations, sales presentations, ordering samples, literature and other sales support activities.

Skills and Experience Required for Success

• 2+ years of related experience
• Must have excellent verbal and written communication skills
• Must be proficient in Microsoft Office and Excel (JDE experience preferred)

Competencies Required for Success

• Integrity
• Teamwork
• Relationship Building
• Quality Focused

Education

• High school diploma or equivalent required; some college is preferred

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.