Sales Ops Specialist: Renewals & Invoicing

BizFlow; United States; Hybrid; USD 50,000 - 65,000; Full time

Job summary

BizFlow is seeking a Sales Operation Specialist to join our Falls Church, Virginia team. This role focuses on managing renewals and invoicing, maintaining accurate customer records, and supporting revenue growth in a fast-paced, customer-centric environment.

The position requires strong organizational abilities, attention to detail, and clear communication. You will collaborate with sales and finance teams, working on on-site tasks with partial telework as needed to keep operations smooth and

Qualifications

• Prior sales administrative experience is preferred, but not required.
• Bilingual (Korean & English) is preferred, but not required.
• Maintenance renewal experience is preferred, but not required.
• Invoicing experience is preferred, but not required.
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Microsoft Office, especially Excel
• Quickly learn new software and applications.

Responsibilities

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewal and services.
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer service-oriented environment to promote sales of product licenses.
• Manage weekly reporting for customer requirements and reports for the executive team.
• Support project or professional services including timesheet and charge code management, expense reports, monthly financials.
• Coordinate with the sales team on new sales activities.
• Support administrative tasks as needed.
• Demonstrates attention to detail and organizational skills.
• Demonstrates clear and professional written and oral communication skills.
• Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
• Interact effectively with all levels of management and other employees.

Skills

Excel

Attention to detail

Communication skills

Quick learner

Tools

Microsoft Office

Job description

BizFlow is seeking a Sales Operation Specialist to join our Falls Church, Virginia team. This role focuses on managing renewals and invoicing, maintaining accurate customer records, and supporting revenue growth in a fast-paced, customer-centric environment.

The position requires strong organizational abilities, attention to detail, and clear communication. You will collaborate with sales and finance teams, working on on-site tasks with partial telework as needed to keep operations smooth and