Sales Operation Specialist

TechStrat Ltd.; Falls Church (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

BizFlow in Falls Church, VA is seeking a Sales Operations Specialist to streamline renewals, invoicing, and customer data management. You will work closely with clients and internal teams to ensure accurate records, timely billing, and revenue growth in a fast-paced environment.

The role requires strong organizational and communication skills, with experience in sales administration and invoicing preferred.

Qualifications

• Excellent attention to detail and organizational skills.
• Clear written and verbal communication.
• Ability to work with cross-functional teams and sales teams.

Responsibilities

• Manage renewals and invoicing processes for customers.
• Create and issue invoices for license renewals and services.
• Gather and prepare data for invoices and collections.
• Maintain records of customers and maintenance contracts.
• Coordinate with sales on new sales activities and reports for leadership.
• Provide administrative support and maintain accurate records.

Skills

Attention to detail

Communication skills

Organizational skills

Bilingual (Korean & English)

Adaptability

Tools

Microsoft Excel

Job description

Location: Falls Church, VA (must be on-site in office, with partial telework flexibility)
Job Type:Full-time, Permanent
Pay:$50,000.00 ~ $65,000.00.
Are you highly organized, detail-oriented, and passionate about supporting sales teams and customers?We’reseeking aSalesOperationSpecialistwho can streamline processes, manage renewals and invoicing, and ensure our customers receive top-tier service. In this role,you’llwork closely with both clients and internal teams to driveefficiency,maintainaccuraterecords, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business,we’dloveyou to apply!

Job Summary:

BizFlow is seeking a SalesOperationSpecialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below.

WhatYou’llDo:

Manage the entire licenseand maintenancerenewal process for customers.

Create and issue invoices for license renewal and services

Gather and prepare data for invoices.

Follow up with customers for collections.

Maintain records of customers and maintenance contracts.

Interact with customers for renewal of maintenance contracts.

Maintain a professional and customer service-oriented environment to promote sales of product licenses.

Manage weekly reporting, including customer-side requirements and reports for the executive team.

support project/professional service including timesheet and charge code management, expense report, monthly financial.

Coordinate with the sales team onnew salesactivities.

Support administrative tasks as needed.

Demonstrates attention to detail and organizational skills.

Demonstrates clear and professional written and oral communication skills.

Identifiesand resolves problemsin a timely manner, meets deadlines, and develops alternative solutions.

Interacteffectively with all levels of management and other employees.

Qualifications:

Prior sales administrative experience is preferred, but notrequired

• Bilingual (Korean & English) is preferred, but not required

Maintenance renewal experienceis preferred, but notrequired

Maintenance renewal experienceis preferred, but notrequired

Invoicing experienceis preferred, but notrequired

Demonstrates attention to detail and organizational skills.

Demonstrates clear and professional written and oral communication skills.

Microsoft Office, especially excel skill

Quicklylearnnew software and applications.

Qualified Candidates Must Be:

Able to pass a standard background check

You'llbe part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whetheryou'reconfiguring apps, supporting users, or automating workflows with no-code tools,you'llbe learning and contributing every day.

BizFlowis a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drivereal businessresults. With over two decades of success, BizFlow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients.

At BizFlow,we'remore than a technology company—we’rea team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform,BizFlow M, helps customers build, enhance, and automate business processes with ease—no heavy codingrequired. Whetherit'ssimplifying procurement,optimizingHR workflows, or transforming customer service, BizFlow delivers results with speed and precision.

We’reproudofourinclusive, supportive, and innovative culture—one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one,you’llbe welcomed into a collaborative environment that values curiosity, continuous learning, anda strong senseof purpose.

Ifyou’relooking for a place where your voice is heard, your work is valued, and your growth is a priority,BizFlow is the place for you. Join us and help shape the future of digital transformation—one process at a time.

BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.