Sales Operations Specialist, Senior

124 CCG CCG; Los Angeles (CA); Hybrid; USD 112,000 - 179,000; Full time

Benefits offered by this job

Hybrid schedule

Performance bonus

Profitability bonus

Retirement plan (15%)

Health benefits

Job summary

Capital Group in Los Angeles seeks a Senior Sales Operations Specialist to translate enterprise priorities into sales-ready communications and manage end-to-end initiatives. You will drive workflows, field feedback, and channel operations to ensure timely, accurate messaging for the sales force.

You will collaborate across teams, coordinate publishing, and maintain dashboards while leveraging Salesforce and Seismic.

Qualifications

• Experience translating enterprise priorities into sales communications.
• Ability to lead initiatives from definition through delivery.
• Familiarity with Salesforce and Seismic is preferred.

Responsibilities

• Lead defined initiatives from concept to delivery within NACG.
• Manage intake, workflow, and channel communications to sales teams.
• Coordinate publishing across platforms and maintain dashboards/tracking.
• Synthesize field feedback to advise on messaging and priorities.
• Support a hybrid work environment with cross‑functional collaboration.

Skills

Sales operations

Cross-functional coordination

Project management

Sales communications

Salesforce

Seismic

Tools

Salesforce

Seismic

Job description

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones

“I can succeed as a Senior Sales Operations Specialist at Capital Group.” As a Senior Sales Operations Specialist within North America Client Group (NACG), you will translate enterprise priorities, product and investment developments, and sales opportunities into coordinated, sales-ready communications. Within established priorities and guardrails, you will independently lead assigned initiatives from definition through delivery and run the workflows, field-feedback processes, and channel operations needed to deliver the right messages through the right channels at the right time.

“I am the person Capital Group is looking for.” You can translate complex enterprise, product, investment, and sales priorities into clear, actionable messaging for the sales force. You can manage intake and workflow by clarifying the audience, objective, timing, ownership, required action, dependencies, and approvals; maintaining the work queue; and escalating conflicts or gaps. You can independently lead priority initiatives from definition through delivery—shaping the execution approach, building the plan, running cross-functional working groups, resolving routine issues, and driving commitments to completion. You can coordinate recurring and ad hoc sales communications, manage the integrated calendar, sequence messages, identify audience or channel conflicts, and provide visibility into demand and capacity. You can synthesize field feedback and engagement data, identify implications, develop a point of view, and recommend actions that improve message usefulness and adoption. You can coordinate publishing across approved platforms, maintain trackers and dashboards, and prepare concise updates on progress, risks, recommendations, and next steps.

You are comfortable taking a loosely defined need and running with it. Within established guardrails, you make day-to-day operating decisions, coordinate contributors without direct authority, and escal… issues requiring broader alignment, a change in direction, or portfolio tradeoffs. You use technology and AI to simplify repeatable work across intake, drafting, calendar management, insight synthesis, reporting, and publishing while maintaining quality and governance. You understand the sales environment and financial principles, can build fluency in relevant products, audiences, and channels, and have experience delivering complex programs and leadership-ready work in a matrixed organization. Familiarity with platforms such as Salesforce and Seismic is preferred.

“I can apply in less than 4 minutes.” You’ve reviewed this job posting and you’re ready to start the candidate journey with us.

“I can learn more about Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Los Angeles Base Salary Range: $111,920-$179,072

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people’s lives through successful investing. Our shared values of integrity, client focus, long‑term view, diverse perspectives and community inspire our associates every day. A career at Capital Group means having countless opportunities to explore, grow and succeed. Learn more about compensation & retirement Learn more about our benefits Learn more about our hybrid schedule Learn more about our culture and core values Learn more about our commitment to responsible AI and how it shapes your candidate experience