Sales Operations Specialist

Egroup Us; United States; Remote; USD 53,000 - 64,000; Full time

Job summary

A leading company in technology solutions is seeking a Sales Operations Specialist to support Account Executives and optimize sales processes. The role offers career advancement, mentorship, and a competitive compensation structure, with potential earnings reaching ~$77,000. Candidates should have communication skills and experience with CRM systems. This position is located in the United States and provides an opportunity to make a meaningful impact.

Benefits

Competitive compensation

Career advancement opportunities

Collaborative work culture

Qualifications

• Bachelor's degree preferred; experience in IT sales, marketing, or business operations is a plus.
• Proactive self-starter with a growth mindset.
• Detail-oriented and organized, with strong time management skills.

Responsibilities

• Partner with Account Executives to drive sales execution and operational efficiency.
• Build strong customer relationships through proactive communication and support.
• Prepare accurate proposals and contracts in collaboration with sales and solution teams.

Skills

IT sales experience

Proactive communication

Organizational skills

CRM systems experience

Time management

Education

Bachelor’s degree

Tools

ConnectWise

HubSpot

Microsoft Office Suite

Job description

Overview

eGroup Enabling Technologies is expanding nationwide and seeking a Sales Operations Specialist to join our dynamic team. As a Sales Operations Specialist, you will play a key role in supporting Account Executives, optimizing sales processes, and ensuring exceptional customer experiences.

Why You’ll Love This Role

• Competitive compensation: Our team is structured into tiers that represent increasing levels of contribution and leadership. Movement between tiers is based on individual performance and readiness. Everyone begins at Tier 1, with clear, performance-based progression opportunities to advance through the tiers. The total earning potential, including bonuses, grows to ~ $77,000 at Tier 3.
• Tier 1 - Entry Specialist: $53,000–$55,000 base salary (Tier 1 is training/onboarding. Bonus eligibility begins in Tier 2, typically within ~3 months)
• Tier 2 - Core Specialist: $55,750–$58,750 base salary + quarterly bonus pay
• Tier 3 - Advanced Specialist: $60,250–$64,250 base salary + quarterly bonus pay
• Career advancement: Benefit from mentorship, continuous training, and a clear path to roles with greater responsibility.
• Meaningful impact: Support organizational success, drive operational excellence, and contribute to excellent customer experiences.
• Collaborative culture: Partner with sales, delivery, finance, and leadership teams in a role where your contributions are visible and valued.

What You’ll Do

• Partner with Account Executives to drive sales execution, planning, and operational efficiency.
• Build strong customer relationships through proactive communication and support.
• Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting both client needs and business objectives.
• Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.
• Maintain CRM data integrity and support accurate reporting.
• Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.
• Support bundling of professional services and complementary products in proposals.
• Maintain performance within established SLAs and key metrics, ensuring high-quality service.

What We’re Looking For

• Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.
• Proactive self-starter with a growth mindset.
• Detail-oriented and organized, with strong time management skills.
• Excellent communicator, able to translate technical concepts into clear, actionable language.
• Experience with CRM systems (e.g., ConnectWise, HubSpot) and Microsoft Office Suite preferred.

Ready to Make an Impact?

If you’re a motivated professional with a “can-do” attitude and a passion for driving results, we want to hear from you. This Sales Operations Specialist role offers rapid growth potential, meaningful work, and the chance to be part of something big.

Complete this survey to be considered for an interview: https://www.surveymonkey.com/r/eGroupQuestionnaire