Sales Operations Specialist

Epicor; Austin (TX); On-site; USD 51,000 - 77,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a Sales Operation Specialist to provide sales support for complex accounts within our Hardware and Account Management teams. You will act as a leader and resource for peers, respond to salesperson needs, and help manage orders and account creation.

Ideal candidates have strong communication, the ability to multi-task in a fast-paced environment, and experience with Salesforce. Proficiency in Microsoft Office and a track record of delivering results are highly valued.

Qualifications

• Ability to work in fast-paced, team environment while meeting sales goals.
• Excellent verbal and written communication skills.
• Ability to work independently and able to effectively multi-task.
• Proficient in Microsoft Office suite of products.
• Organized and detail oriented.
• Salesforce.com experience preferred.
• 4+ years applicable experience.

Responsibilities

• Responds to Salesperson needs, requirements and problems
• Place orders when requested by salesperson
• Create new prospect accounts
• Performs research to respond to customer inquiries.
• Support other ad hoc projects and assignments as needed
• Performs other related duties as assigned or requested.

Skills

Team environment

Sales goals

Verbal communication

Written communication

Independent multi-tasking

Microsoft Office

Salesforce.com (preferred)

4+ years experience

Tools

Salesforce.com

Job description

The Sales Operation Specialist is responsible for providing sales related support to complex or high-level accounts to our Hardware and Account Management sales teams. Acts as a leader and resource for other team members.

What You Will Be Doing

• Responds to Salesperson needs, requirements and problems
• Place orders when requested by salesperson
• Create new prospect accounts
• Performs research to respond to customer inquiries.
• Support other ad hoc projects and assignments as needed
• Performs other related duties as assigned or requested.

What You Will Likely Bring

• Ability to work in fast-paced, team environment while meeting sales goals
• Excellent verbal and written communication skills
• Ability to work independently and able to effectively multi-task
• Proficient in Microsoft Office suite of products
• Organized and detail oriented
• Salesforce.com experience preferred.
• 4+ years applicable experience

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Range

Minimum: $51,000 USD Maximum: $77,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.