Sales Operations Manager (SMB Sales)

Apollo.io; United States; Remote; USD 155,000 - 185,000; Full time

Job summary

A leading technology company in the US is looking for a Sales Operations Manager to support the SMB segment. The ideal candidate will have over 5 years of relevant experience and will drive effectiveness and scalable growth strategies. Responsibilities include optimizing sales processes and managing forecasting. Competitive salary and benefits offered.

Benefits

Equity

401(k) plan

Flex PTO

Qualifications

• 5+ years working in a Sales Operations or related Revenue Operations role.
• Experience in fast-paced, product-led, high-growth company environments.

Responsibilities

• Drive pipeline growth through process optimization and strategic planning.
• Manage territory carving and account balancing for clarity and alignment.
• Develop dashboards for metrics and support team goals.

Skills

Sales Operations

Process optimization

Data-driven decision making

Tools

Salesforce

Apollo.io

Job description

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Apollo.io provides sales and marketing teams with access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform.

About the Role

We are seeking a highly motivated and detail-oriented Sales Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for supporting our SMB segment by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization.

As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company’s go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments.

What You’ll Do

• Work with SMB Sales leaders to drive 2x pipeline growth through process optimization, strategic account planning, whitespacing, and proactive outreach initiatives.
• Design and manage territory carving, account balancing, and rules of engagement to ensure clarity, alignment, and scalability across the sales organization.
• Develop and maintain dashboards and activity hygiene metrics to drive playbook adherence and support team attainment goals.
• Lead forecasting processes and inspection cadences to ensure renewal and expansion revenue predictability within a +/- 5% accuracy range.
• Build and continuously improve scalable, outcome-focused sales processes that prioritize simplicity and cross-functional alignment.

Qualifications and Experience

• 5+ years working in a Sales Operations or related Revenue Operations role
• Experience working with Salesforce, Apollo.io
• Product-led company experience
• Early-stage, high-growth company experience

The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Annual Pay Range

$155,000 - $185,000 USD

We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Interested in building your career at Apollo.io? Get future opportunities sent straight to your email.

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