Sales Operations Manager - Sales Strategy

wk; Minneapolis (MN); On-site; USD 120,000 - 160,000; Full time

Job summary

WK is seeking a Sales Strategy Manager to drive revenue operations across the FCC unit. You will lead planning, forecasting, analytics, and process improvements to elevate sales effectiveness and efficiency.

You will partner with senior leadership to execute strategic initiatives, optimize compensation programs, and ensure data integrity across Salesforce and related tools. A strong background in analytics and cross-functional collaboration is essential.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years in Sales Operations, Revenue Operations, or related analytics.
• Proven ability to deliver advanced sales analysis to Sales Leaders.
• Experience leading structured pipeline management and forecasting.
• Strong communication to influence senior leadership.
• Ability to build automated, database-driven workflows.

Responsibilities

• Independently manage revenue operations projects for the unit.
• Oversee planning, pipeline management, and forecasting in Salesforce.
• Support annual planning: capacity, territory, quotas with RevOps.
• Model and optimize sales compensation plans and SPIFs.
• Analyze bookings, retention, pipeline, and attainment trends.
• Lead process improvements and tool recommendations.
• Ensure data integrity and compliance with sales policies.
• Collaborate with senior leadership on strategy and reviews.

Skills

Project management

Advanced data analytics

Sales compensation design

Process improvement

Technical expertise

Leadership

Strategic execution

Compliance

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Power BI

Job description

The Sales Strategy Manager is a senior individual contributor aligned to an FCC business unit (CT Corporation or Compliance Solutions). Reporting to the Director, Sales Strategy, FCC, the role applies specialized depth and breadth of expertise in sales operations and revenue operations to plan and run the projects that improve the efficiency and effectiveness of the business unit's sales force. The Manager works independently, with guidance in only the most complex situations, and serves as an advisor to sales management on advanced and broad-ranging projects.

The Manager contributes to the development of sales processes and procedures, defines requirements for sales support systems, supports the design and analysis of sales compensation programs, and reviews sales activity data that drives performance metrics and process improvement. The role interprets business challenges, recommends best practices, leads others in solving complex problems, and uses in-depth professional knowledge to develop models and monitor trends.

As a Sales Strategy Manager, you will independently execute the specialized work that shapes the effectiveness of FCC revenue operations - planning, forecasting, analysis, and process improvement - so our sales teams can deliver results.

Key Responsibilities

• Independently manage and improve comprehensive revenue operations projects for the business unit.
• Oversee business planning, pipeline management, and forecasting in Salesforce; apply leading and lagging indicators to improve accuracy.
• Support annual planning - capacity modeling, territory and account assignments, and quota allocation - in partnership with Corporate RevOps Sales Compensation & planning and FCC Finance.
• Support the development, modeling, and optimization of sales compensation plans and SPIFs; analyze plan performance and payout trends.
• Conduct in-depth analysis of sales metrics - bookings, retention, pipeline, productivity, attainment - to identify performance trends and recommend actions.
• Implement and refine sales process methodologies; drive process improvements and operational efficiencies.
• Provide expert guidance on sales tools and systems usage; evaluate and recommend new sales technologies, AI, and automation.
• Oversee data integrity initiatives and ensure compliance with sales policies (territories, crediting, splits, exceptions).
• Collaborate with senior leadership on sales strategy execution; prepare QBR and business review content.
• Support team-wide projects that enhance FCC revenue operations effectiveness, including cross-sell and service-to-sales initiatives.

Skills

• Project Management: Strong skills in leading and managing complex projects.
• Advanced Data Analytics: High capability in advanced data analysis and interpretation.
• Sales Compensation Design: Proficiency in developing and optimizing compensation plans.
• Process Improvement: Ability to implement and manage process improvement initiatives.
• Technical Expertise: Deep understanding of sales tools, systems, and technologies.
• Leadership: Capability to provide guidance and mentorship to team members.
• Strategic Execution: Skills in aligning operations with strategic business goals.
• Compliance: Thorough understanding of data integrity and compliance requirements.

Qualifications

• Bachelor's degree in a relevant field, or equivalent experience.
• 5+ years in Sales Operations, Revenue Operations, Business Analytics, Strategy, Finance, or a related analytical role.
• Demonstrable experience delivering advanced sales analysis and business intelligence to Sales Leaders.
• Skill in leading structured pipeline management and forecasting processes, applying leading and lagging indicators to improve accuracy and robustness.
• Strong communicator with the ability to craft clear, compelling insights and recommendations that influence senior sales leadership.
• Adept at building collaborative, productive relationships with senior cross-functional stakeholders in complex, matrixed environments.
• Proven ability to build automated, database-driven workflows and reduce spreadsheet dependence.
• Proficient in Salesforce and Power BI, with experience in sales analytics platforms - ensuring strong adoption, accurate data integrity, and effective system utilization.
• Focused on driving process improvements that enhance operational efficiency and strengthen sales operating rhythms.
• Highly organized, accountable, and willing to move initiatives forward with precision and clarity.
• Preferred: experience in B2B information services, software, or financial/legal/regulatory compliance markets.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this inte