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Sales Operations Manager

Remote Jobs

New York (NY)

Remote

USD 117,000 - 138,000

Full time

Today
Be an early applicant

Job summary

A leading remote work organization is seeking an experienced supply chain professional to serve as the primary communication conduit between operations and customers. You will track large orders, align expectations, and support continuous improvement initiatives. Ideal candidates will have a Bachelor's degree and 3+ years of experience in supply chain management alongside strong analytical and communication skills. This role offers a salary up to $138,000 per year and the chance to work remotely from anywhere in New York.

Qualifications

  • 3+ years of experience in demand planning or supply chain management.
  • Proficiency in relevant software applications and data visualization tools.
  • Experience with large product portfolios and high SKU counts.

Responsibilities

  • Serve as the primary communication conduit between operations and customers.
  • Align customer expectations with operational capabilities.
  • Collaborate with sales to streamline operational tasks.

Skills

Analytical skills
Communication skills
Customer-focused mindset

Education

Bachelor's degree in supply chain management or related field

Tools

Microsoft Excel
PowerBI
Snowflake
Job description
Overview

Why consider this job opportunity:

  • Salary up to $138,000 per year
  • Opportunity for career advancement and growth within the organization
  • Work remotely from anywhere in New York
  • Collaborative work environment focused on improving customer satisfaction
  • Chance to make a significant impact on operational efficiency and customer retention
Responsibilities

What to Expect (Job Responsibilities):

  • Serve as the primary communication conduit between operations and customers regarding shipping dates and supply issues
  • Align customer program expectations with operational capabilities, ensuring compliance and addressing gaps
  • Collaborate with sales to increase selling time and streamline operational tasks
  • Track and report on the status of large, complex orders with high SKU counts
  • Support continuous improvement initiatives in communication and escalation processes
Qualifications

What is Required (Qualifications):

  • Bachelor's degree in supply chain management, business, mathematics, statistics, or a related field
  • 3+ years of experience in demand planning, supply chain management, or a similar role
  • Proficiency in Microsoft Excel, data visualization tools, and other relevant software applications
  • Strong analytical skills with an understanding of financial metrics and analytic tools such as PowerBI and Snowflake
  • Experience navigating complex businesses with large product portfolios and high SKU counts
Preferred Qualifications
  • Strong leadership abilities with experience working cross-functionally with Sales, Operations, Supply Chain, and Customer Service
  • Customer-focused mindset with a passion for problem-solving and commitment to continuous improvement
  • Professional, proactive, and solution-oriented communication style

#SupplyChainManagement #CustomerSatisfaction #CareerGrowth #RemoteWork #DataDriven

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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