Sales Operations Manager

Valiant Finance; Danville (VA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A fintech company is seeking an Operations Manager to enhance customer experience and optimize business operations. The ideal candidate will have experience in a fast-paced environment, strong analytical skills, and proven leadership capabilities. Join a team that values collaboration and is revolutionizing finance through innovative solutions.

Qualifications

• Experience in Business Operations, particularly in a fast-paced startup or scale-up environment.
• Strong analytical and problem-solving skills to interpret complex data and translate insights into actionable recommendations.
• Proven experience in leading and managing high-performing teams.

Responsibilities

• Improving business operations.
• Championing customer satisfaction.
• Leading and managing teams.

Skills

Business Operations

Analytical Skills

Leadership

Job description

Mid level Full-time Hybrid Surry Hills NSW 2010, Australia Business operations

The Operations Manager position is all about optimising operations and enhancing customer experiences in a dynamic environment. This high-impact job involves working closely with various teams to ensure efficiency and alignment with company values. The team thrives on collaboration, innovation, and a shared commitment to excellence.

About the job

Evaluating and optimising existing processes across the customer lifecycle to enhance scalability and efficiency. Collaborating with various teams to ensure a seamless customer experience and proactively addressing operational challenges. Inspiring and managing high-performing operations teams, ensuring effective performance and accountability.

Responsibilities

• Improving business operations
• Championing our customers
• Leading and managing others

Skills you'll need

• Business Operations: Experience in Business Operations, particularly in a fast-paced startup or scale-up environment.
• Analytical Skills: Strong analytical and problem-solving skills to interpret complex data and translate insights into actionable recommendations.
• Leadership: Proven experience in leading and managing high-performing teams, fostering a culture of performance and collaboration.

Why work at Valiant?

Valiant is at the forefront of fintech innovation, blending cutting-edge technology with real world financial solutions. With a focus on collaboration, creativity, and growth, Valiant is revolutionising the way finance works delivering smarter, faster, and more efficient solutions for today’s dynamic world.

Thrive in the pride We inspire each other to grow and develop professionally by learning from one another, moving towards shared goals and by celebrating our wins.

Get sh*t done We collaborate effectively to get things done as efficiently as we can without compromising the quality of our work.

Be customer champions We do everything we can to deliver great outcomes for our customers. Our position within the market is unique—we can offer insight and guidance to our customers at a standard no one can beat.