Sales Operations Lead, USA, Remote New USA Remote (EST and CST)

Fundraiseup; United States; Remote; USD 128,000 - 140,000; Full time

Job summary

An innovative company is seeking a strategic Sales Operations Lead to enhance sales productivity and optimize processes. In this role, you will collaborate with various teams to streamline workflows and improve efficiency. Your expertise in modern sales technologies will be crucial as you design processes and partner with technical teams. This exciting opportunity offers a chance to make a significant impact in a fast-paced environment, where your contributions will help drive operational excellence and support the growth of a leading fundraising platform.

Benefits

Stock Options

401(k) plan with company match

15 days of vacation

7 company holidays

3 floating holidays

5 sick days

100% Company-paid short-term disability

Health insurance covered at 100%

Dental insurance covered at 100%

Vision insurance covered at 100%

Qualifications

• 5+ years in Sales Operations or Revenue Operations roles in SaaS.
• Strong expertise with Salesforce and modern sales tech stacks.

Responsibilities

• Own and optimize sales processes and tools for increased productivity.
• Act as the operational bridge between Sales, Marketing, and Product teams.

Skills

Sales Operations

Revenue Operations

Salesforce

Salesloft

Gong

Cross-Functional Collaboration

Process Design

Tools

Salesforce

Salesloft

Gong

ZoomInfo

LinkedIn Sales Navigator

Job description

• OTE (On-Target Earnings): $128,000-$140,000
• Location: Remote in the USA
• Stock Options

About Us

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.

About the Role

We are seeking a strategic and operationally-minded Sales Operations Lead to own and optimize our sales processes, sales tools, and lead management workflows. You will focus on enabling sales productivity, streamlining consumption-based selling, and partnering with technical teams to drive operational excellence.

You will not be responsible for Salesforce administration or backend system builds — you will design processes and partner with our Salesforce Admin and GTM Systems Engineer for technical execution.

Key Responsibilities

• Own the business side of Salesforce, Salesloft, DocuSign, Gong, ZoomInfo, Cause IQ, LinkedIn Sales Navigator, Clay and Orum.
• Design and optimize scalable sales processes aligned with a consumption-based revenue model.
• Build and optimize Salesloft triggers and Gong automation workflows to increase rep efficiency and pipeline movement.
• Support quota modeling, consumption-aligned territory planning, and opportunity handoff processes.
• Identify sales process bottlenecks and propose business-driven automation or system improvements.

Cross-Functional Collaboration:

• Act as the sales operational bridge between Sales, Marketing, Customer Success, and Product teams.
• Align on lead management, opportunity creation, account transitions, and usage-based expansion handoffs.
• Work closely with Finance, Analytics, and Enablement on quota plans, compensation models, and GTM process updates.
• Partner with Salesforce Admin and GTM Systems Engineer for all technical configuration and system execution.

Skills and Qualifications

• 5+ years in Sales Operations, Revenue Operations, or GTM Operations roles in SaaS.
• Strong expertise with Salesforce (business use), Salesloft, Gong, and modern sales tech stacks.
• Proven experience designing GTM workflows and sales engagement playbooks.
• Strong process design, and cross-functional collaboration skills.
• Ability to define user stories and business requirements for technical stakeholders.

Nice to Have:

• Familiarity with sales methodologies such as MEDPICC or Challenger.
• Experience working in a consumption-based or usage-based SaaS model preferred.
• 15 days of vacation, 7 company holidays, plus an additional 3 floating holidays and 5 sick days.
• 401(k) plan with company match.
• FSA Spending Account.
• 100% Company-paid short-term disability, long-term disability, basic life insurance, and AD&D.
• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.