Sales Operations Lead

Procare Solutions; Atlanta (GA); Hybrid; USD 84.000 - 90.000; Vollzeit

Benefits dieser Stelle

HSA with employer contributions

Vacation time and holidays

401K with employer match

Employee Stock Purchase Plan

Tuition Reimbursement

Zusammenfassung

Procare Solutions in Atlanta, GA seeks a Sales Operations Lead to optimize how our sales team uses HubSpot, including dashboards, sequences, and renewal processes. You will own forecasting, data quality, and cross-functional collaboration to keep the pipeline clean and actionable.

The role blends systems-building with partner-facing work and requires experience in SaaS, B2B sales, and analytics. Hybrid work in a downtown Atlanta office is offered.

Qualifikationen

• Bachelor's degree or equivalent work experience required.
• 4+ years in sales or revenue operations with project leadership.
• Strong HubSpot Sales Hub skills including reports and dashboards.
• Experience building and managing sales forecasts.
• Solid understanding of B2B sales and renewal cycles.
• Strong analytical skills and ability to handle large data sets.
• Excellent communication with reps and executives.
• Familiarity with LLM models and agentic sales motions.
• Experience with SaaS, subscription, or recurring revenue models.

Aufgaben

• Build, maintain, and improve dashboards and reports on pipeline health and renewals.
• Deliver trusted data to sales leadership, reps, and cross-functional teams.
• Audit data quality and enforce CRM hygiene standards.
• Translate business questions into reports and recommendations.
• Design and optimize HubSpot sequences, templates, and cadences.
• Test messaging, timing, and touchpoints with reps and leaders.
• Own end-to-end sales and renewal process flow from lead to close.
• Develop forecasting processes and cadence for new business and renewals.
• Use AI to speed up analysis and summarize pipeline trends.

Kenntnisse

HubSpot expertise

Sales forecasting

B2B sales

Data analysis

Communication skills

LLM familiarity

AI automation

Process documentation

SaaS experience

Cross-functional

Ausbildung

Bachelor's degree

Tools

Excel/Google Sheets

BI tools

Gong

ZoomInfo

CRM systems

Jobbeschreibung

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.

A Little About the Role

Procare is seeking a Sales Operations Lead to drive our sales team's day-to-day performance. You'll own how our teams work in HubSpot, from the reports they rely on to the sequences they send, and you'll make sure our sales and renewal processes are clean, consistent, and easy to follow. You're equal parts systems builder and trusted partner: someone who can build a forecast model in themorning and sit with a rep to troubleshoot their pipeline in the afternoon.

What you’ll do:

HubSpot Reporting & Analytics

• Build, maintain, and improve dashboards and reports covering pipeline health, activity, conversion, rep performance, and renewals
• Deliver clear, trusted data to sales leadership, reps, and cross-functional teams
• Audit data quality regularly and keep CRM hygiene standards enforced and practical
• Translate business questions into reports, and translate reports into recommendations

Cadence & Sequence Building

• Design, build, and optimize HubSpot sequences, templates, and cadences for prospecting, follow-up, and renewal outreach
• Partner with reps and sales leaders to test messaging, timing, and touchpoint structure
• Track sequence performance (open, reply, and meeting rates) and iterate based on results
• Maintain a library of approved templates and sequence best practices

Sales & Renewal Process Flow

• Map, document, and refine the end-to-end sales process, from lead handoff through close, andthe renewal lifecycle
• Define stage entry/exit criteria and keep them consistently applied
• Identify bottlenecks and handoff gaps between sales, marketing, customer success, and finance,and fix them

Forecasting

• Own the forecasting process and cadence, including new business and renewal forecasts
• Build forecast reports and models in HubSpot, and help reps and managers submit accurate, defensible commits
• Analyze pipeline coverage, deal velocity, and win rates to flag risk and opportunity early
• Report forecast accuracy over time and continuously improve the methodology
• Leverage AI to speed up analysis, such as summarizing pipeline trends and anomalies.

Team Support & Partnership

• Serve as the first point of contact for reps on HubSpot questions, workflow issues, and process clarification
• Partner with the Contract Administrator to consult, build, and execute signed contracts inHubspot to Closed Won
• Gather rep feedback and advocate for changes that remove friction and give them more sellingtime

Our ideal candidate will have:

• Bachelor’s degree in business, marketing, economics, or related field, or equivalent work experience is required
• 4+ years' in sales operations, revenue operations, or a similar role, with some experience leading projects or mentoring others
• Strong hands-on HubSpot expertise (Sales Hub), including custom reports and dashboards, dealpipelines, workflows, properties, and sequences
• Experience building and managing sales forecasts
• Solid understanding of B2B sales and renewal cycles
• Strong analytical skills and comfort working with large data sets
• Excellent communication skills, with the ability to explain data and process changes to both repsand executives
• Familiarity with LLM models & agentic sales motions
• A service-minded, collaborative approach to supporting sales teams
• HubSpot certifications (Sales Hub, Reporting, or Operations Hub)
• Experience with SaaS, subscription, or recurring-revenue models
• Familiarity with tools such as Excel/Google Sheets, BI tools, Gong, ZoomInfo, or similar
• Experience supporting a technical or solutions-oriented sales team
• Background in process documentation or change management
• AI Automation Building

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

$83,600 - $89,700/year DOE

Location

This position is based in our Atlanta, GA office. Procare operates in a hybrid working model based on business needs. Candidates must be willing and able to work in office a minimum of 3 days per week.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Procare Solutions’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from