Sales Operations Coordinator

BHP, Inc dba Global Power Components; Street (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Global Power Components is seeking a highly organized Sales Operations Coordinator to support the Sales organization and improve the flow of customer orders from initial entry through project execution. This hands-on role will help clear the backlog and establish stronger processes for order entry, scheduling, tracking, and cross-functional communication.

The role emphasizes creating a master schedule, coordinating between Sales, Estimating and Project Management, and identifying bottlenecks in

Qualifications

• 2+ years in sales support or orders related roles.
• Excellent organizational skills with attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication.
• Experience collaborating across multiple departments.

Responsibilities

• Assist with reviewing and processing the existing sales order backlog.
• Enter new sales orders accurately into systems.
• Review purchase orders for completeness prior to entry.
• Maintain sales order records and docs.
• Develop master schedule linking Sales, Estimating, and Project Management.
• Track opportunities, orders, and handoffs.
• Provide visibility into priorities and deadlines.
• Coordinate across teams to move information efficiently.
• Support reporting and administrative tasks.
• Identify process improvements in sales workflows.

Skills

Organizational skills

Attention to detail

Communication skills

Cross-functional collaboration

Problem-solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Smartsheet

ERP systems

Job description

Title: Sales Operations Coordinator

Company: Global Power Components

Location: Milwaukee, WI (onsite 5-days/week)

Hire Type: Direct Hire

Global Power Components is seeking a highly organized and detail-oriented Sales Operations Coordinator to support the Sales organization and improve the flow of customer orders from initial entry through project execution. This position will initially play a key role in helping the organization work through its current order backlog, while establishing stronger processes for order entry, scheduling, tracking, and cross‑functional communication. The Sales Operations Coordinator will create and maintain a master schedule connecting Sales, Estimating, and Project Management, providing improved visibility into priorities, workload, upcoming orders, and project handoffs. This is a hands‑on coordination role ideal for someone who enjoys organizing information, building processes, managing multiple priorities, and working across departments in a fast‑paced manufacturing environment. GPC's existing project roles similarly emphasize schedule management, workflow visibility, cross‑functional coordination, and identifying bottlenecks in an engineer‑to‑order manufacturing environment.

Core Responsibilities

Sales Order Entry & Backlog Management

• Assist with reviewing and processing the existing sales order backlog.
• Enter new sales orders accurately and timely into the appropriate systems.
• Review customer purchase orders and supporting documentation for completeness prior to order entry.
• Identify missing information, discrepancies, or open items that could delay order processing.
• Maintain accurate sales order records and supporting documentation.
• Help establish processes to prevent future order‑entry backlogs.

Master Scheduling & Workflow Coordination

• Develop, maintain, and continuously update a master schedule for the Sales, Estimating, and Project Management teams.
• Track new opportunities, estimates, awarded orders, order-entry status, and project handoffs.
• Provide visibility into upcoming priorities, deadlines, workload, and potential bottlenecks.
• Coordinate with Sales, Estimating, and Project Management to ensure information moves efficiently between teams.
• Monitor schedule changes and communicate updates to affected stakeholders.
• Help establish consistent processes for transitioning awarded projects from Sales and Estimating into Project Management and execution.

Sales Operations Support

• Support the Director of Sales with reporting, scheduling, tracking, and administrative priorities.
• Maintain sales trackers, order logs, backlog reports, and other operational reporting.
• Assist with tracking outstanding customer information, approvals, purchase orders, and internal deliverables.
• Prepare updates for sales and cross‑functional meetings.
• Track action items and follow up with responsible team members.
• Identify opportunities to improve sales processes, documentation, reporting, and workflow.
• Help maintain accurate and organized customer, order, and project information.

Cross‑Functional Coordination

• Serve as a central coordination point between Sales, Estimating, Project Management, Engineering, Operations, and other internal teams.
• Communicate priorities and ensure critical information is available to the appropriate teams.
• Follow up on outstanding items that may impact quoting, order entry, scheduling, or project execution.
• Help identify process gaps and workflow bottlenecks and elevate issues when appropriate.
• Participate in sales, estimating, and project meetings as needed.

Required Qualifications

• 2+ years of experience in sales support, sales operations, order management, project coordination, customer service, manufacturing administration, or a related role.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong written and verbal communication skills.
• Comfortable working across multiple departments and following up on outstanding items.
• Strong Microsoft Excel, Word, Outlook, and general computer skills.
• Ability to work effectively in a fast‑paced, changing environment.
• Strong problem-solving skills and willingness to take ownership of processes.

Preferred

• Experience working in manufacturing, fabrication, industrial equipment, construction, or an engineer‑to‑order environment.
• Previous experience entering and managing sales orders within an ERP or business management system.
• Experience developing or maintaining master schedules, project trackers, or workload planning tools.
• Experience with Excel, Smartsheet, ERP systems, or similar scheduling/tracking tools.
• Familiarity with customer purchase orders, estimates, sales orders, and project documentation.
• Experience supporting Sales, Estimating, or Project Management teams.

At Global Power Components, our mission is simple: Inov8OrDie Driven by this mindset, GPC has grown from 200 to more than 2,000 employees in just five years, expanding from one manufacturing facility to four locations across the Milwaukee area, including our new 500,000‑square‑foot manufacturing facility in West Milwaukee. We design and manufacture the critical infrastructure that surrounds and supports power generation. But what sets GPC apart isn't just what we build — it's how we work. We move fast. We make decisions. We solve problems. We challenge ourselves to continuously improve, raise the bar and deliver quality work on time. We look for ways to remove unnecessary complexity and make work easier for our customers, our partners and each other. And through it all, we protect our people, our workplaces and the reputation we've built. GPC isn't a traditional corporate environment — and we don't want to be. We expect people to take ownership, speak up, make decisions and get things done. As GPC continues to grow, our people have opportunities to take on significant responsibility, solve bigger problems and make a visible impact on the business. If you're energized by growth, comfortable with change, willing to roll up your sleeves and want to help build what's next in power generation, GPC is a place where you can make an impact.