Sales Operations Coordinator

Aligned Technology Group; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A dynamic technology consultancy in Raleigh is seeking a Sales Operations Coordinator to ensure accuracy in CRM systems and drive operational excellence. This position entails maintaining data integrity across HubSpot and the AWS ACE portal, managing pipeline quality, and providing actionable insights through reporting. Ideal candidates have 3–6 years of experience in sales operations, specifically with CRM systems like HubSpot. A proactive, detail-oriented approach is crucial for success in this fast-paced environment.

Qualifications

• 3–6 years of experience in sales operations or CRM administration.
• Hands-on experience managing CRM systems, preferably HubSpot.
• Experience with AWS ACE or similar platforms.

Responsibilities

• Ensure data integrity and accuracy within HubSpot.
• Proactively manage pipeline quality and address discrepancies.
• Maintain real-time reporting dashboards for sales leadership.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Organizational skills

Time-management skills

Tools

HubSpot

Microsoft Office

Google Workspace

Job description

About Aligned Technology Group (Aligned TG):

Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. We approach every challenge with grit, embracing a results‑driven mindset to ensure our clients achieve their goals. Our mission is to deliver unparalleled cloud advisory, engineering, financial management, and security services while continuously learning and innovating to stay ahead of industry advancements. Guided by a culture of collaboration and humility—where being "Team AWSome" means leaving egos at the door—we tailor our services to meet the unique needs of technology‑enabled startups, mid‑market, and enterprise clients. With a focus on execution, agility, and excellence, we are the trusted partner businesses rely on to navigate the complexities of cloud modernization and achieve their strategic objectives.

Position Overview:

The Sales Operations Coordinator (CRM & Data Governance) is responsible for ensuring the accuracy, completeness, and integrity of revenue‑critical data across HubSpot and the AWS ACE portal. This role is a key driver of operational excellence within the sales organization, enabling visibility, forecasting accuracy, and alignment between sales, partner, and delivery teams.

This individual will own CRM hygiene, enforce data standards, and operationalize processes that ensure every opportunity is properly tracked from creation through close. The ideal candidate is highly detail‑oriented, process‑driven, and thrives in building structure within fast‑growing environments.

Key Responsibilities:

CRM Data Management & Governance

• Data Integrity Ownership: Ensure completeness, accuracy, and consistency of all opportunity, account, and activity data within HubSpot, enforcing standardized data entry practices across the sales team
• Pipelien Hygiene Management: Proactively monitor and maintain pipeline quality, identifying gaps, inconsistencies, and stale opportunities to ensure reliable forecasting and reporting
• System Accountability: Establish and enforce data governance frameworks, ensuring 100% compliance with defined CRM standards and required fields

AWS ACE & Partner Operations

• ACE Lifecycle Management: Own the creation, maintenance, and progression of opportunities within the AWS ACE portal, ensuring alignment with HubSpot data and AWS partner requirements
• Deal Registration Accuracy: Ensure all ACE opportunities are properly submitted, updated, and closed in accordance with AWS guidelines and internal processes
• Cross‑System Alignment: Maintain consistency between HubSpot and ACE, resolving discrepancies and ensuring synchronized reporting across systems

Operational Lifecycle Management

• Opportunity Flow Management: Oversee the end‑to‑end lifecycle of sales opportunities from creation through close, ensuring proper stage progression, documentation, and attribution
• Sales‑to‑Delivery Handoff Readiness: Validate data completeness and accuracy prior to handoff, ensuring delivery teams have the information needed for successful engagement kickoff
• Process Enforcement: Drive adherence to defined sales processes, ensuring consistent execution across all opportunities

Reporting & Forecasting Enablement

• Pipeline Visibility & Reporting: Maintain accurate and real‑time reporting dashboards to support sales leadership in pipeline reviews, forecasting, and performance tracking
• Data‑Driven Insights: Identify trends, risks, and opportunities within the pipeline through structured reporting and analysis
• Forecast Accuracy Support: Partner with sales leadership to ensure forecasts are grounded in clean, reliable data

Process Excellence & Continuous Improvement

• Workflow Optimization: Identify inefficiencies in sales operations workflows and implement improvements to streamline processes and reduce manual effort
• Standardization Initiatives: Develop and document scalable processes that improve data quality, system usage, and cross‑functional alignment
• Tool Utilization: Maximize effectiveness of HubSpot and supporting tools through configuration improvements, automation, and best practices

What You’ll Gain:

Operational Impact

Play a critical role in enabling revenue growth by ensuring the integrity and reliability of the company’s core sales systems and data.

Cross‑Functional Visibility

Work closely with sales, delivery, finance, and leadership teams to support the full lifecycle of customer engagement.

Systems Ownership

Gain deep expertise in HubSpot, AWS ACE, and sales operations best practices within a high‑growth AWS consulting environment.

Process Leadership

Drive meaningful improvements in how the organization manages pipeline, forecasting, and partner engagement.

Qualifications:

Required Experience

• 3–6 years of experience in sales operations, revenue operations, or CRM administration
• Hands‑on experience managing CRM systems (HubSpot strongly preferred)
• Experience working with AWS ACE or similar partner deal registration platforms
• Proven experience maintaining data quality, pipeline hygiene, and reporting accuracy

Technical Skills

• Strong proficiency in HubSpot (or similar CRM platforms)
• Experience building and maintaining reports and dashboards
• Familiarity with data governance practices and process documentation
• Proficiency in Microsoft Office or Google Workspace tools

Professional Skills

• Exceptional attention to detail and data accuracy
• Strong analytical and problem‑solving skills
• Ability to enforce process standards while collaborating cross‑functionally
• Excellent organizational and time‑management skills

Professional Attributes

• Detail‑oriented and process‑driven with a strong sense of ownership
• Proactive in identifying gaps and driving improvements
• Comfortable working in a fast‑paced, evolving environment
• Collaborative team player aligned with a low‑ego, high‑performance culture
• Committed to operational excellence and continuous improvement

Preferred Qualifications

• Experience in AWS partner ecosystem or cloud consulting environments
• HubSpot certifications or CRM administration experience
• Familiarity with sales forecasting methodologies and revenue operations frameworks