Sales Operations Associate

Kyndryl; Dallas (TX); Hybrid; USD 55,000 - 99,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Hybrid-friendly culture

Job summary

Kyndryl is seeking a Sales Operations Specialist to transform sales activity and performance data into clear insights that drive planning, forecasting, and execution. You will maintain accurate reports, dashboards, and tools across sales, finance, and operations, ensuring timely information to manage pipeline, revenue, and productivity.

This role blends structured analysis with operational support in a collaborative environment.

Qualifications

• Experience supporting sales operations, sales reporting, or revenue operations in a structured business environment.
• Experience working with sales metrics such as pipeline, bookings, revenue forecasting, or sales productivity.
• Experience creating, maintaining, or analyzing reports and dashboards using enterprise reporting tools.
• Experience working with sales force automation or CRM systems to maintain data accuracy and consistency.
• Ability to analyze data, identify trends, and translate findings into clear operational insights.
• Experience collaborating with cross functional teams such as sales, finance, and operations.

Responsibilities

• Support sales planning, forecasting, and performance tracking through accurate reporting and analysis.
• Maintain and enhance sales operations reports, dashboards, and tools used to monitor pipeline, bookings, and revenue.
• Analyze sales metrics and variances to identify trends, risks, and improvement opportunities.
• Support budgeting and expense tracking activities related to sales operations.
• Maintain sales force automation systems to ensure data quality and consistent usage.
• Partner with sales, finance, and operations teams to align reporting with business and customer needs.
• Contribute to continuous improvement of sales operations processes, tools, and documentation.

Skills

Sales operations

Sales reporting

Revenue forecasting

Cross-functional collaboration

Data analysis

CRM systems

Tools

Salesforce

Power BI

Tableau

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role
As a Sales Operations Specialist, you will support sales teams by turning sales activity and performance data into clear, reliable insights that enable effective planning, forecasting, and execution. The role will focus on maintaining accurate reporting, supporting sales operations processes, and ensuring sales leaders and sellers have timely information to manage pipeline, revenue, and productivity. Work is balanced between structured analysis and operational support, with regular collaboration across sales, finance, and operations teams.

What you will do

• Support sales planning, forecasting, and performance tracking through accurate reporting and analysis
• Maintain and enhance sales operations reports, dashboards, and tools used to monitor pipeline, bookings, and revenue
• Analyze sales metrics and variances to identify trends, risks, and improvement opportunities
• Support budgeting and expense tracking activities related to sales operations
• Maintain sales force automation systems to ensure data quality and consistent usage
• Partner with sales, finance, and operations teams to align reporting with business and customer needs
• Contribute to continuous improvement of sales operations processes, tools, and documentation

Who You Are

Required skills and experience

• Experience supporting sales operations, sales reporting, or revenue operations in a structured business environment
• Experience working with sales metrics such as pipeline, bookings, revenue forecasting, or sales productivity
• Experience creating, maintaining, or analyzing reports and dashboards using enterprise reporting tools
• Experience working with sales force automation or CRM systems to maintain data accuracy and consistency
• Ability to analyze data, identify trends, and translate findings into clear operational insights
• Experience collaborating with cross functional teams such as sales, finance, and operations

Preferred skills and experience

• Experience supporting budgeting, expense tracking, or financial variance analysis for sales teams
• Experience improving or documenting sales operations processes or tools
• Familiarity with automated or advanced reporting tools used in sales operations environments

The base compensation range for the position in the U.S. is $55,200 to $99,240 based on a full-time schedule reflects the minimum and maximum target compensation Kyndryl, in good faith, believes it may pay for the role at the time of this posting.

Your actual compensation may vary depending on multiple factors legally permitted in the applicable jurisdiction, including, but not limited to, geography, relevant job-related skills, education and experience, certification and licenses, internal pay equity, and market and business consideration. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $66,240 to $119,040

California (All Other): $60,720 to $109,200

Colorado: $55,200 to $99,240

Massachusetts/ Virginia: $55,200 to $109,200

New York City: $66,240 to $119,040

Washington: $60,720 to $109,200

Washington DC: $60,720 to $109,200

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job- it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health- because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute- you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities- from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here- and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.