Sales Operations Analyst II, Amazon Shipping

Amazon Inc.; Memphis, Northern (TN, KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Amazon Shipping is seeking a highly analytical Sales Operations Analyst II to support our growing Commercial organization. You will partner with Sales, Revenue Operations, Finance, and Product to improve pipeline visibility, data quality, and reporting, delivering actionable insights to drive scalable sales processes across the organization.

In this role you will analyze performance metrics, support governance, and build recurring analyses for weekly, monthly, and quarterly business reviews to

Qualifications

• Bachelor's degree or equivalent is required.
• Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau.
• Experience working in a sales organization and with sales data, processes, policies, etc.
• Experience in business analysis and quantitative, analytical and organizational skills

Responsibilities

• Develop and maintain analytical mechanisms that provide visibility into pipeline health, sales performance, conversion, productivity, and key business metrics.
• Analyze large datasets to identify trends, gaps, anomalies, and opportunities, translating findings into actionable recommendations for Sales and Revenue Operations leadership.
• Support pipeline governance mechanisms, including opportunity hygiene, aging, activity, stage progression, close-date accuracy, and other indicators of pipeline quality.
• Maintain and improve Salesforce data quality through recurring audits, exception reporting, data validation, and partnership with sales teams to resolve defects.
• Support account and territory management processes, including account assignment, ownership changes, segmentation, coverage analysis, and book-of-business governance.
• Build recurring and ad hoc analyses to support weekly, monthly, and quarterly business reviews and sales leadership decision-making.
• Partner with Sales Operations leaders and sales leaders to define metrics, establish targets, and develop mechanisms to track progress against business objectives.
• Identify manual or inefficient processes and develop scalable solutions through automation, improved reporting, and process simplification.
• Partner with technical and business teams to translate operational requirements into enhancements for Salesforce, BI tools, and other sales technology.

Skills

Excel VBA

Data analysis

Sales data

Education

Bachelor's degree or equivalent

Tools

Tableau

Job description

Sales Operations Analyst II, Amazon Shipping

Amazon Shipping is building a logistics network for external shippers, providing fast, reliable, and cost-effective delivery services that leverage Amazon’s scale and operational expertise. We are rapidly expanding across the United States and Europe, serving businesses ranging from emerging e-commerce brands to large enterprise retailers.

Sales Operations plays a critical role in enabling this growth by turning commercial priorities into scalable mechanisms, actionable insights, and measurable outcomes. Amazon Shipping is seeking a highly analytical and detail-oriented Sales Operations Analyst II to support our growing Commercial organization.

In this role, you will partner with Sales, Revenue Operations, Finance, Product, and other teams to improve pipeline visibility, maintain CRM data quality, develop reporting and analytics, and support core sales operating rhythms. You will analyze sales performance, pipeline health, seller productivity, account coverage, and conversion while identifying opportunities to simplify processes and build scalable mechanisms that help our sales organization operate more effectively.

Key job responsibilities

• Develop and maintain analytical mechanisms that provide visibility into pipeline health, sales performance, conversion, productivity, and key business metrics.
• Analyze large datasets to identify trends, gaps, anomalies, and opportunities, translating findings into actionable recommendations for Sales and Revenue Operations leadership.
• Support pipeline governance mechanisms, including opportunity hygiene, aging, activity, stage progression, close-date accuracy, and other indicators of pipeline quality.
• Maintain and improve Salesforce data quality through recurring audits, exception reporting, data validation, and partnership with sales teams to resolve defects.
• Support account and territory management processes, including account assignment, ownership changes, segmentation, coverage analysis, and book-of-business governance.
• Build recurring and ad hoc analyses to support weekly, monthly, and quarterly business reviews and sales leadership decision-making.
• Partner with Sales Operations leaders and sales leaders to define metrics, establish targets, and develop mechanisms to track progress against business objectives.
• Identify manual or inefficient processes and develop scalable solutions through automation, improved reporting, and process simplification.
• Partner with technical and business teams to translate operational requirements into enhancements for Salesforce, BI tools, and other sales technology.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
• Experience working in a sales organization and with sales data, processes, policies, etc.
• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills

Preferred Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.