Sales Operations Analyst

iRhythm Technologies, Inc.; United States; Remote; USD 94,000 - 122,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision

Generous PTO and paid holidays

401(k) with company match

Employee Stock Purchase Plan

Parental leave and family benefits

Pet insurance discounts

Job summary

iRhythm Technologies, Inc. is seeking a Sales Operations Analyst to drive analytics, decision intelligence, and insights for the sales and partner teams.

You will frame questions, gather data, and turn insights into actionable recommendations and scalable business capabilities. Responsibilities include KPI reporting, forecasting support, and collaborating with sales leaders to optimize territory planning and rep productivity.

Qualifications

• BA/BS degree; Degree in Business, Finance or Accounting is a plus
• 5+ years of hands-on analyst experience in Sales Ops
• Strong attention to detail
• Creative problem-solving in a dynamic, fast paced environment
• Process-improvement focus to boost efficiency
• Advanced MS Excel skills
• Experience building reusable systems, automation, governance, or operating mechanisms
• Strong ownership and accountability
• Ability to communicate complex analytics clearly
• Experience with data analytics, databases/data warehouses
• Experience with Salesforce highly preferred
• Tableau experience
• Ability to travel up to 15%

Responsibilities

• Deep dive into complex data sets to draw insights and improve visibility and performance tracking
• Identify KPIs and competitive insights for sales leadership
• Support forecasting, KPI reporting and dashboard management
• Partner with sales executives on operational and analytical requests
• Contribute to annual strategic planning including territory optimization
• Build durable reporting capabilities with governance and automation
• Collaborate with cross-functional teams to align on objectives
• Lead end-to-end initiatives from framing to launch and measurement
• Ensure data quality and maintainability of outputs
• Translate opportunities into defined decisions and roadmaps

Skills

Sales Ops

Advanced Excel

KPI reporting

Forecasting

Territory planning

Data storytelling

Education

BA/BS degree

Tools

Tableau

SQL

Snowflake

Salesforce

Job description

Career-defining. Life-changing.

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

The Sales Operations organization is looking for a talented Sales Operations Analyst to drive strategic analytics, decision intelligence, and insights for the sales and partner management teams.

You'll work cross-functionally to frame ambiguous business questions, gather and organize complex data, and turn insights into actionable recommendations and reusable business capabilities.

What You Will Do:

• Deep dive into complex data sets to draw insights to help the business understand marketplace dynamics and proactively address challenges; define and build reporting infrastructure to improve visibility and performance tracking


• Identify key performance indicators and competitive insights for use by sales leaders and executives to manage the business. Establish and lead operating processes for effectively managing the organization, including actively tracking key trends in lagging/leading metrics.


• Support execution and improvement in current sales processes including goal setting, forecasting, KPI reporting and dashboard management


• Partner with sales executives on all operational and analytical requests (e.g. team restructuring, quota setting, territory planning, business performance analyses, etc.)


• Play a pivotal role in our annual strategic planning process by making recommendations in areas such as how to organize territories and improve rep productivity


• Establish strong working relationships with sales leadership, business operations, systems, and other cross-functional teams to achieve objectives without management involvement


• Coordinate and lead efforts to drive awareness and understanding of reports & dashboard among reps, sales leaders and executives


• Lead initiatives end to end - from problem framing and MVP prioritization through launch, measurement, and follow-through - while creating durable organizational capacity


• Work directly with data to assess grain, definitions, quality, validation, analytical feasibility, model limitations, and monitoring so outputs are trusted and maintainable


• Build reusable decision-intelligence platforms and operating capabilities - not one-off dashboards or analyses - with strong governance, documentation, automation, and adoption mechanisms


• Translate ambiguous commercial and strategic opportunities into clearly defined decisions, requirements, roadmaps, and pragmatic first releases


• Support ad-hoc projects and report requests as needed

What We Want To See:

• BA/BS Degree; Degree in Business, Finance or Accounting is a plus


• 5+ years of hands-on analyst experience in Sales Ops


• Strong attention to detail - you can make sense of the complex


• Creative problem-solving skills with the ability to multi-task and prioritize business requirements in a dynamic, fast paced environment


• Obsession with finding process improvements and efficiencies to improve workflow


• Advanced MS Excel skills (i.e. pivot tables, building complex formulas)


• Experience building reusable systems, automation, governance, or operating mechanisms that remain useful beyond the initial project


• Strong ownership, integrity, and follow-through - including the willingness to surface inconvenient truths, acknowledge mistakes, respectfully challenge assumptions, and remain accountable after launch


• Ability to communicate complex analytical and technical concepts simply, tailor depth to the audience, make recommendations clearly, preserve material uncertainty, and influence without authority


• Strong problem-framing and strategic judgment, including the ability to select rules, heuristics, analytics, or predictive methods based on decision value, data maturity, interpretability, implementation effort, and risk


• Demonstrated ability to learn unfamiliar business and technical domains quickly, test assumptions, correct misunderstandings, and apply new knowledge to consequential recommendations


• Excellent interpersonal and communication skills, both written and verbal


• Strong service-orientation - you know how to partner cross-functionally


• Experience with data analytics and reporting; experience with databases/data warehouses and data querying languages such as Snowflake and SQL


• Experience using Salesforce is highly preferred


• Ability to remain flexible and adaptable in a fast-paced environment


• Strong documentation skills


• Experience with Tableau


• Ability to travel, up to 15%

What’s in It for You:

• Competitive compensation package


• Medical, dental, and vision coverage starting day one


• Generous PTO and paid holidays


• 401(k) with company match


• Employee Stock Purchase Plan


• Paid parental leave and family benefits


• Pet insurance discounts, cultural committees, volunteer opportunities, and more.

Location:

Remote - US

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$94,000.00 - $122,000.00

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [e-mail]

About iRhythm Technologies

iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.