Sales Operations Analyst

CCC Information Services; Chicago Heights (IL); On-site; USD 76,000 - 90,000; Full time

Job summary

A leading cloud platform provider in the insurance economy is seeking a Sales Operations Analyst in Chicago Heights. The role is crucial for driving sales productivity, analyzing market data, and developing sales strategies. Candidates should have a BA/BS degree in relevant fields with at least 3 years of experience in analysis, preferably within sales. Excellent skills in Salesforce and advanced proficiency in Excel are required. The position offers a competitive salary range and a variety of employee benefits.

Benefits

401K match

Paid time off

Health insurance

Tuition reimbursement

Wellness programs

Qualifications

• Minimum 3 years relevant experience as an analyst, ideally in a sales environment.
• Experience working with sales/marketing teams and CRM systems.

Responsibilities

• Deliver analyses and presentations for sales teams, leadership, and management.
• Analyze sales pipeline, win/loss, and market trends to recommend strategies.
• Develop improved sales processes and manage productivity tools.

Skills

Organizational skills

Communication skills

Analytical skills

Time management

Results-oriented attitude

Education

BA/BS degree in Business, Economics, or Accounting

Tools

Salesforce

PowerBI

Advanced Excel

PowerPoint

Job description

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

Within the Markets Organization, the Sales Operations Analyst is responsible for driving salesforce productivity in a multi-channel organization by leveraging sales and customer information, analyzing financial and market data to refine sales strategies, and improve sales performance.

Salary range is: $76,267.00 - $90,000.00

This position is bonus and/or commission eligible.

This role serves as the hands-on analysis point for sales channels and internal CCC teams, identifying opportunities, targeting revenue growth, and aligning channels with corporate strategy. Responsibilities include developing improved sales processes, managing productivity tools like Salesforce, and delivering reports, analyses, and presentations.

Key Responsibilities:

• Deliver analyses and presentations for sales teams, leadership, and management.
• Analyze sales pipeline, win/loss, and market trends; recommend strategies to increase revenue and penetration.
• Develop and implement processes to enhance sales productivity and data quality in Salesforce.
• Lead projects to improve or redesign business processes for revenue growth and efficiency.
• Analyze operational data to identify growth segments and improve customer profitability.

Requirements:

• BA/BS degree, preferably in Business, Economics, or Accounting.
• Minimum 3 years relevant experience as an analyst, ideally in a sales environment.
• Strong organizational, time management, and communication skills.
• Advanced Excel and PowerPoint skills; experience with Salesforce.
• Experience working with sales/marketing teams and CRM systems.
• Results-oriented, energetic, and self-starting attitude.

Desirable Skills or Experience:

• Sales Operations or Consulting experience.
• Experience with other CRM systems and PowerBI.

About CCC's Commitment to Employees:

We value integrity, customer focus, innovation, inclusion & diversity, tenacity, and connection. We offer competitive benefits including 401K match, paid time off, bonuses, health insurance, adoption assistance, tuition reimbursement, wellness programs, stock plans, and employee resource groups.

For more info, visit our careers site. We are committed to an inclusive environment where everyone belongs. If you need accommodations, contact [phone].