Sales & Operations Advisor in Training

DriveTime Car Sales, LLC; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) retirement plan

Company paid life insurance

Short and long-term disability coverage

Tuition Reimbursement

Wellness Program

Monthly bonus share

Paid time off for full-time roles

Job summary

DriveTime Car Sales, LLC in the United States is seeking a dedicated team member to support dealership operations and enhance customer experiences. You will assist Sales & Operations Advisors in presenting vehicle features and handling paperwork, while also contributing to a positive dealership atmosphere.

The ideal candidate has a high school diploma, 1–3 years of relevant experience, and a valid driver's license. The role offers various benefits including medical coverage, a 401(K) plan, and ongoing training opportunities.

Qualifications

• 1–3 years of related work experience.
• Experience in hospitality, sales, or retail preferred.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Greet customers and create a positive dealership experience.
• Assist in the purchasing process including vehicle features and financing basics.
• Schedule appointments and maintain communication with customers.

Skills

Customer service

Sales experience

Communication skills

Team collaboration

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

Key Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.

Dealership Operations Support

• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Team Collaboration

• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail with a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Perks

• Medical, dental, and vision coverage with DriveTime Family of Brands covering a sizable portion of premiums.
• 401(K) retirement plan.
• Company paid life insurance policy.
• Short and long‑term disability coverage.
• Tuition Reimbursement.
• Wellness Program with coaching, incentives, and discounts on medical premiums.
• Competitive pay.
• Consistent work schedule; closed on Sundays.
• Monthly bonus share, sales contests, and other recognition.
• World class training and development with opportunity to certify to higher levels and move into management.
• Paid time off for all full‑time roles, including wellness days, holidays, and personal time.

DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.

Hiring is contingent upon successful completion of background and drug screening. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.