Sales & Operations Advisor in Training

DriveTime Car Sales, LLC; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K)

Company-paid life insurance

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime Family of Brands is seeking an energetic team member in San Diego to deliver exceptional customer service and support the dealership sales and operations teams. You will greet customers, present vehicle features and financing basics, and follow up with inquiries to convert interest into ownership.

Responsibilities include processing paperwork, supporting daily operations, and maintaining showroom presentation.

Qualifications

• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Skills

Customer service

Sales

Hospitality experience

Retail experience

Learning mindset

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre‑owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job? Pay: $25 / Hour + bonus

Key Responsibilities

• Customer Experience & Sales Support: Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.

Dealership Operations Support

• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.

Team Collaboration

• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 – 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

So What About the Perks?

Medical, dental, and vision coverage are covered by DriveTime Family of Brands, ensuring top‑tier healthcare coverage. 401(K), company‑paid life insurance policy, short and long‑term disability coverage, tuition reimbursement, and a wellness program are among the benefits. A consistent work schedule, paid time off for all full‑time roles, and vacation time for part‑time employees round out a comprehensive benefits package. Competitive pay, monthly bonus share, sales contests, and world‑class training and development opportunities support career growth and financial stability.

Anything Else?

DriveTime Family of Brands is Great Place to Work Certified! 90% of our rockstar employees say they feel right at home here. Awards include Comparably Awards: Best Company for Diversity, Best Company Culture, and Best Company Leadership; Phoenix Business Journal Healthiest Employers. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. We don’t just look for the right person for the job, we seek out the right person for DriveTime.

How to Stay Safe

We have been made aware of scams out there where people are pretending to be recruiters from our team. These scams might offer fake jobs, ask for your personal info, or even request payment, none of which is legit. We never charge fees at any point during hiring. Official emails from us will come from @drivetime.com or through our virtual assistant Emma [e-mail]. Job offers are only made after a formal interview and from an actual employee of DriveTime Family of Brands. Don’t share any banking information with anyone via a message or text. Thanks for keeping an eye out and helping us keep the DriveTime Family safe!