Sales & Operations Advisor In Training

DriveTime Car Sales, LLC; Harmonville (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(K)

Life insurance policy

Short and long-term disability

Growth opportunities

Tuition reimbursement

Wellness program

Paid Time Off

Job summary

DriveTime Family of Brands is seeking a Customer Experience & Sales Support professional to greet customers, assist with purchasing processes, and maintain showroom presentation at our Harmonville dealership. You will support the sales team, follow up on inquiries, and schedule appointments to ensure a smooth customer journey.

The role emphasizes cross-functional collaboration across departments, multi‑phase training, and a friendly, energetic workplace culture.

Qualifications

• Minimum 1 year of hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• 1–3 years related work experience.
• Ability to pass a background check and a drug test.

Responsibilities

• Greet customers and create a positive dealership experience.
• Present vehicle features, pricing and financing basics to customers.
• Follow up with internet leads, calls, and showroom guests to nurture relationships.

Skills

Customer service

Hospitality

Sales support

Communication

Education

High School Diploma or GED

Associates or Bachelor's preferred

Tools

Internal systems

Job description

What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre‑owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! That’s Nice, But What’s the Job?

Key Responsibilities

Customer Experience & Sales Support

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.

Dealership Operations Support

• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.

Team Collaboration

• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 – 3 years related work experience.
• Minimum of 1 year of experience in hospitality, sales and/or retail with a fast‑paced, customer‑facing environment.
• Ability to progress through a multi‑phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years
• Must be at least 18 years of age
• Ability to pass a drug test and a background check

So What About the Perks?

• Medical, dental, and vision
• 401(K)
• Company paid life insurance policy
• Short and long‑term disability coverage
• Growth Opportunities
• Tuition Reimbursement
• Wellness Program
• Gratitude is Green (competitive pay across the organization)
• Consistent Work Schedule (closed on Sundays)
• Monthly bonus share, sales contests, and other perks
• World Class Training and Development
• Paid Time Off for full‑time roles (wellness days, holidays, YOU time) and for Part‑timers (vacation time available – the more you work, the more you earn)

Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there).

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime.

Buckle up - your career journey with us is about to take off!