Sales Operations Admin

1840 & Company; Los Angeles (CA); On-site; USD 9,643 - 11,020; Full time

Job summary

A leading global BPO firm is hiring a Sales Operations Admin to enhance and optimize sales processes. This role requires at least 3 years of experience in sales operations or analytics, primarily in B2B SaaS. Responsibilities include order fulfillment, renewal management, and support of the executive team. Candidates must be fluent in English, highly organized, and familiar with Salesforce and Jira. This position is remote based in the Philippines, supporting US business hours, with compensation at $7 - $8 per hour.

Qualifications

• 3+ years of experience in Sales Operations or Business Analytics, preferably in B2B SaaS.
• Strong communication skills and fluent in English.
• Ability to work US business hours from the Philippines.

Responsibilities

• Oversee order fulfillment and licensing processes.
• Manage data in Salesforce regarding subscriptions and renewals.
• Support CRO with administrative tasks.

Skills

Sales Operations

Business Analytics

Salesforce expertise

Communication skills

Advanced Excel skills

Experience with global teams

Knowledge of Jira

Tools

Salesforce

Jira

Confluence

Job description

Opening:

We are revolutionizing the Media industry with cutting‑edge technology for probing, monitoring, and high‑quality visualization of IP workflows. With over 250,000 monitoring points worldwide, our Realtime Media Performance Platform is trusted by the largest media companies on the planet across Live Production, Playout, Distribution, and OTT.

We’re a fast‑growing, forward‑thinking company built on transparency, innovation, and a team‑player culture. Every team member makes a meaningful impact — we go beyond the job description to drive excellence.

About the Role

We’re looking for a Sales Operations Admin to join our global team and play a key role in scaling and optimizing our sales processes. This role is based in the Philippines and requires availability to work US business hours to support our North American sales leadership and teams.

You’ll be the backbone of our order‑to‑fulfillment operations, drive forecast accuracy, and enable Sales through data and operational excellence. This role is ideal for someone highly organized, tech‑savvy, and comfortable working cross‑functionally in a global environment.

Working Hours: 9 - 6 ES

What You’ll Be Doing:

• Order Fulfillment & Licensing
• Review and process purchase orders to ensure accuracy and compliance
• Coordinate US license delivery (cloud keys)
• Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales, TechOps, and Support
• Lead regular syncs with Sales to clean pipelines and streamline processes
• Track requests and issues via Jira and internal systems
• Reporting & Renewals
• Own the end‑to‑end subscription and renewal process in Salesforce
• Provide accurate forecasts and insights on recurring revenue, renewals, churn risk, and expansion opportunities
• Administrative & Executive Support (CRO)
• Support the CRO with administrative and operational tasks, including Travel reports and other admin work as required

Requirements:

• 3+ years of experience in Sales Operations, Renewals Operations, or Business Analytics (B2B SaaS / Tech preferred)
• Strong communication skills and fluent English (written and verbal)
• Willingness and ability to work US business hours from the Philippines
• Strong expertise in Salesforce
• Advanced skills in Excel
• Experience working with global teams and supporting US‑based stakeholders
• Familiarity with Jira, Confluence
• Highly organized, proactive, and able to work independently

$7 - $8 an hour

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world‑class freelance professionals and delivering top‑tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward‑thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work‑life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.