WW Sales Operations Leader - Solutions and Services Group

Lenovo; North Carolina; On-site; USD 140,000 - 210,000; Full time

Job summary

Lenovo is seeking a Sales Operations Geo Leader to join the Solutions and Services Group Strategy International Sales Operations team. This high‑visibility role supports senior leadership, driving business performance through data‑driven decisions and rigorous execution across international sales geographies.

The role leads analytics, forecasting, governance, and cross‑functional collaboration with Finance, Strategy, and Sales to ensure aligned and scalable growth in North America and beyond.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8–12+ years of experience in Sales Operations, Business Operations, Finance, or related field with increasing responsibility.
• Strong leadership, communication, and executive presence.

Responsibilities

• Partner with senior SSG leadership to shape and operationalize business strategy across international markets.
• Lead the development and execution of Business Management Systems (BMS) to support executive decision‑making.
• Provide strategic insights and recommendations based on analysis of business performance, market dynamics, and growth opportunities.
• Oversee reporting frameworks, dashboards, and performance tracking to monitor revenue, pipeline, quota attainment, and growth trends.
• Own forecasting models and methodologies, including quota setting, territory management, and resource alignment.

Education

Bachelor’s degree

MBA or advanced degree

Tools

Dynamics 365

Power BI

Excel

Job description

We are seeking a Sales Operations Geo Leader to join our Solutions and Services Group (SSG) Strategy International Sales Operations team. This highly visible leadership role will support senior SSG leadership at the geo and international level, acting as a strategic advisor and operational leader to drive business performance, enable data‑driven decision making, and ensure execution rigor across the sales organization.

Strategic Leadership Business Management

• Partner with senior SSG leadership to shape and operationalize business strategy across international markets
• Lead the development and execution of Business Management Systems (BMS) to support executive decision‑making
• Provide strategic insights and recommendations based on analysis of business performance, market dynamics, and growth opportunities

Team Leadership Coordination

• Lead and develop a team of Sales Operations analysts and professionals, setting priorities and driving high performance
• Coordinate cross‑functional efforts across Sales, Finance, Strategy, and other stakeholders
• Act as a central point of alignment to ensure consistent execution across geographies

Sales Performance Analytics

• Oversee reporting frameworks, dashboards, and performance tracking to monitor revenue, pipeline, quota attainment, and growth trends
• Analyze actual performance versus plans and provide clear, executive‑level insights on variances and business drivers
• Translate large, complex data sets into actionable recommendations for leadership
• Ensure metrics and compensation plans drive the focused priorities for the SSG Sales organization

Forecasting Planning

• Own and continuously improve forecasting models and methodologies, ensuring accuracy and predictability
• Lead key planning processes, including quota setting and deployment, territory management, and resource alignment
• Use historical data and forward‑looking insights to guide business decisions and strategic investments

Operational Excellence Governance

• Establish and enforce strong governance across sales operations processes, including pipeline management, forecasting cadence, and financial alignment
• Maintain and optimize sales systems and data integrity (e.g., CRM, reporting tools)
• Ensure alignment with financial controls, compliance requirements, and reporting standards

Cross‑Functional Partnership

• Partner closely with Finance on order load, revenue tracking, margin performance, and financial planning
• Interface with Sales and other functions on pipeline health, supply chain priorities, and go‑to‑market execution
• Drive collaboration to remove operational barriers and improve efficiency across the business

Transformation Continuous Improvement

• Lead business transformation initiatives and process improvements to enhance scalability and efficiency
• Identify opportunities to automate and streamline operations using data, tools, and analytics
• Champion a culture of continuous improvement and data‑driven decision‑making

Basic Requirements

• Bachelor’s degree required; MBA or advanced degree preferred
• 8–12+ years of experience in Sales Operations, Business Operations, Finance, or a related field, with increasing responsibility

Preferred Requirements

• Proven experience supporting and influencing senior/executive leadership
• Demonstrated ability to lead teams and coordinate cross‑functional initiatives
• Strong background in business management systems, forecasting, and operational governance
• Advanced analytical skills with the ability to derive insights from large, complex data sets
• Exceptional communication and presentation skills, with executive presence
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast‑paced environment
• Advanced proficiency in Excel and PowerPoint; experience with BI tools (e.g., Qlik, Power BI) preferred
• Experience with CRM systems (e.g., Dynamics 365) and sales performance tools
• Ability to build relationships, influence stakeholders, and drive alignment across global teams
• Self‑starter with strong ownership, accountability, and problem‑solving mindset

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.