Sales Onboarding Partner (USA-Based)

Lotus Interworks; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

A leading company in digital marketing solutions seeks a Sales Onboarding Partner to enhance client onboarding experiences. The ideal candidate will bridge the sales and delivery teams, ensuring clients embark on their journey with confidence and clarity. Responsibilities include managing onboarding processes and leveraging digital marketing expertise to guide clients effectively.

Qualifications

• 4-8 years in client onboarding, customer success, or sales enablement.
• Strong knowledge of digital marketing.
• Prior experience in sales or sales support.

Responsibilities

• Own the end-to-end onboarding process once a client makes a purchase.
• Conduct kickoff calls to understand client goals.
• Act as the primary point of contact during onboarding.

Skills

Digital Marketing

Client Communication

Relationship Management

Tools

HubSpot

ClickUp

Slack

Job description

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Talent Headhunter - Global Recruitment | HRBP || Driving Talent Acquisition Excellence | AI Recruitment

Job Title: Sales Onboarding Partner

Location: Remote (USA Only)

Department: Client Success / Sales Enablement

Reports To: VP of Sales & Marketing

Experience Required: 4–8 years in client onboarding, digital marketing, and sales

About Us

At Simplia Inc., we’re redefining how businesses scale with powerful digital marketing solutions and performance-driven strategies. Every new client who partners with us deserves a world-class onboarding experience — and that’s where you come in.

Role Overview

We’re looking for an exceptional Sales Onboarding Partner based in the USA who will own the post-sale onboarding experience for our clients. This person will be the bridge between the sales team and the delivery teams, ensuring every client starts their journey with confidence, clarity, and momentum.

The ideal candidate is a strategic communicator, deeply understands digital marketing, and has a proven sales background. You know how to make a client feel heard, respected, and set up for success — from the very first call.

Key Responsibilities

• Own the end-to-end onboarding process once a client makes a purchase
• Conduct kickoff calls to understand client goals, expectations, and campaign priorities
• Act as the primary point of contact during onboarding, ensuring all deliverables and timelines are communicated clearly
• Leverage your deep understanding of digital marketing (SEO, paid ads, funnels, analytics, etc.) to guide clients on what to expect
• Translate sales promises into actionable onboarding steps and delivery briefs
• Work closely with sales, marketing, and delivery teams to ensure smooth handoffs and consistent client experience
• Flag potential client risks early and proactively recommend solutions
• Maintain accurate onboarding records in CRM
• Provide feedback to improve onboarding workflows, client satisfaction, and retention rates

What We’re Looking For

• 4–8 years of experience in client onboarding, customer success, or sales enablement
• Strong knowledge of digital marketing (paid ads, social media, content, funnels, analytics, etc.)
• Prior experience in sales or sales support
• Based in the USA (this is a must)
• Strong communication and relationship management skills
• Detail-oriented, highly organized, and a proactive problem-solver
• Experience with tools like HubSpot, ClickUp, Slack, or similar CRM/project management tools

Why This Role Matters

This role is the first step in every client’s journey with us. It’s about setting the tone, building trust, and ensuring our promises become their results. If you’re passionate about people, marketing, and making a real impact — we want you on our team.

Apply Now at [e-mail] to become the reason our clients love working with us — from day one.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Marketing, and Sales

• Industries

  Software Development

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