Sales Onboarding & Enablement Manager
Carrier Global Corporation
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Benefits offered by this job
Job summary
Carrier Global Corporation in Charlotte, NC is seeking a Sales Onboarding & Enablement Manager to design and lead a best-in-class onboarding program for new sellers, accelerating ramp and productivity.
You will build 30/60/90 day plans, deliver training on CRM systems, sales processes, and dashboards, and partner with sales leaders to ensure readiness and impact.
This role offers a competitive salary with benefits and travel up to 25% as needed.
Qualifications
- Education: Bachelor's degree or equivalent experience with 3+ years in Sales Enablement, Sales Operations, Learning & Development, or Sales Training.
- Experience: 3+ years using dashboards and KPIs to measure program effectiveness.
- Travel: Ability to travel up to 25% domestically.
Responsibilities
- Design and continuously improve end-to-end onboarding experiences for new sales hires.
- Develop structured 30-, 60-, and 90-day onboarding and ramp plans with milestones.
- Deliver training on core sales systems, tools, processes, and compensation plans.
- Partner with sales managers to support onboarding and seller development; provide feedback on progress and opportunities.
- Define onboarding KPIs, monitor progress, and refine materials based on feedback.
Skills
Education
Tools
Job description
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.
We are seeking a highly organized, collaborative, and results‑driven Sales Onboarding & Enablement Manager to design and lead a best‑in‑class onboarding experience for new sellers. This role is responsible for accelerating seller productivity by creating structured onboarding programs, delivering enablement initiatives, and partnering closely with sales leaders to ensure new hires have the knowledge, tools, and confidence to succeed.
The ideal candidate is passionate about developing people, simplifying complex processes, and using data to continuously improve the new seller experience. This role plays a critical part in reducing ramp time, improving retention, and driving consistent sales performance.
- Own and continuously improve the end‑to‑end onboarding experience for all new sales hires.
- Develop structured 30‑, 60‑, and 90‑day onboarding and ramp plans with clear milestones and expectations for the first year.
- Ensure new sellers complete onboarding requirements and achieve defined readiness milestones.
- Create an engaging onboarding experience that builds confidence, capability, and connection to the organization.
- Deliver training on core sales systems, tools, and internal processes.
- Train new sellers on:
- CRM and sales technology platforms
- System organization and workflow best practices
- Service Agreement accounts and quota assignments
- Sales Incentive Compensation (IC) Plan
- Sales process, methodology, and the business rationale behind each stage
- Dashboard navigation and performance reporting
- Reinforce operational excellence through effective organization and time management practices.
- Design and manage seller ramp‑up plans that accelerate time to productivity.
- Define onboarding KPIs, success metrics, and expected deliverables for each stage of onboarding.
- Monitor onboarding progress and proactively identify sellers needing additional support.
- Develop tools, playbooks, checklists, and learning resources that enable consistent execution.
- Partner with sales managers to support successful onboarding and seller development.
- Provide managers with regular feedback regarding new hire progress, readiness, strengths, and development opportunities.
- Coach leaders on onboarding best practices and strategies to improve seller engagement and performance.
- Facilitate regular onboarding check‑ins and alignment sessions.
- Analyze trends and recommend improvements that enhance onboarding effectiveness.
- Continuously refine onboarding content, processes, and learning experiences based on business needs and participant feedback.
- High School Diploma or GED with 5 years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training or Bachelor's Degree with 3+ years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training.
- 3+ Years of Experience using dashboards and KPIs to measure program effectiveness.
- Ability to travel up to 25% domestically.
- Strong knowledge of sales processes, CRM systems, sales technology, and performance metrics.
- Experience creating and refining training materials, onboarding programs, and enablement content.
- Excellent presentation, facilitation, and coaching skills.
- Strong project management and organizational abilities.
- Ability to influence without direct authority and collaborate across Sales, Operations, HR, and Leadership.
- Experience supporting high‑growth or enterprise sales organizations.
- Familiarity with sales compensation plans and quota management.
- Experience with sales enablement platforms and learning management systems.
- Background in change management and instructional design.
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
This position is entitled to short‑term cash incentives, subject to plan requirements.
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short‑term and long‑term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax‑Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering, please click here or Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Applications will be accepted for at least 3 days from Job Posting Date: 8 July 2026.
Please click on the link to review the Job Applicant Privacy Notice.
Technology‑enabled tools may support parts of the recruitment process, with oversight by people.
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