Sales/Marketing Coordinator

Sonesta Hotels International Corporation; Washington; On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company匹

Paid Vacation & Sick Time

Sonesta Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels is seeking a Sales & Marketing Coordinator in Washington to support daily sales, marketing, events, and commercial activities across the hotel portfolio.

You will assist with client communication, proposals, site tours, lead management, and CRM maintenance, while coordinating campaigns and hotel collateral updates. Strong organizational and communication skills are essential.

Qualifications

• Strong communication, organizational, and interpersonal skills.
• Experience using Microsoft Office and CRM systems.
• Knowledge of marketing tools and social channels a plus.

Responsibilities

• Support daily sales and marketing operations, including administration, client communication, reporting, and event support.
• Assist with business, group, catering, and corporate sales activities: proposals, contracts, tours, lead management.
• Coordinate marketing initiatives, social media, email marketing, and collateral updates.

Skills

Communication

Organizational skills

Interpersonal skills

CRM systems

Marketing tools

Tools

Microsoft Office

CRM systems

Job description

We're People People. Are you?

We're Sonesta International Hotels - the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

At Sonesta, our Sales & Marketing teams help bring the brand to life - building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you'll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing.

This role is perfect for someone who's organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You'll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team.

If you're energetic, collaborative, and passionate about hospitality, branding, and relationship-building - we'd love to meet you.

What you'll be doing

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
• Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
• Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication , organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
• Strong attention to detail with excellent administrative and coordination skills.
• Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement.
• Ability to work collaboratively across departments and support both operational and commercial teams.
• Strong written communication and presentation skills preferred .
• Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
• A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

$30.00 - $32.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience

Anticipated Pay Range & Additional Job Information

$30.00 - $32.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.