Sales/Marketing Coordinator

Sonesta International Hotels; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

401k Matching

Paid Time Off

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels in Atlanta seeks a Sales & Marketing Coordinator to support daily sales, marketing operations, and client communications. You will assist with proposals, contracts, site tours, lead management, and collaborative campaigns with hotel teams.

The role emphasizes organization, creativity, and guest-focused service as you help grow revenue, visibility, and memorable experiences across our portfolio.

Qualifications

• Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.

Responsibilities

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting.
• Support planning and execution of hotel events, networking opportunities, client meetings, trade shows, and partnerships.

Skills

Sales coordination

CRM systems

Customer service

Marketing support

Communication skills

Organizational skills

Tools

Microsoft Office

CRM systems

Social media platforms

Marketing tools

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing.

This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team.

If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you.

What You’ll Be Doing

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
• Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
• Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What Great Looks Like

• Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
• Strong attention to detail with excellent administrative and coordination skills.
• Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement.
• Ability to work collaboratively across departments and support both operational and commercial teams.
• Strong written communication and presentation skills preferred.
• Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
• A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.