Sales & Marketing Coordinator

Omni Hotels & Resorts; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Sales & Marketing Coordinator at Barton Creek Resort & Spa in Austin, TX to support both Sales and Marketing departments with administrative tasks and project execution. The role bridges internal and external efforts by assisting with sales leads management, CRM updates, site visits, and marketing collateral development.

Candidates should have strong organizational skills, experience as an administrative assistant, and proficiency in Microsoft Office;

Qualifications

• Strong organizational and multitasking skills.
• Previous experience as an administrative assistant is preferred; College degree preferred.
• Effective written and verbal communication.
• Proficient in Microsoft Office; InDesign and Canva experience preferred.
• Familiarity with social media and email platforms a plus.
• Prior hospitality or marketing experience is a bonus.

Responsibilities

• Sales Support: Manage incoming group leads and distribute based on market segment.
• Assist Directors of Sales & Marketing and assigned sales managers with lead management and customer support.
• Maintain updated records in the CRM (Delphi/FDC), ensuring accuracy and consistency.
• Schedule and support site visits, coordinating transportation, itineraries, and amenities.
• Generate sales reports and dashboards as requested by the DOS/DOSM.
• Assist in the Group Sales contract turnover process by ensuring all information is correctly entered into FDC and reflects the contract.
• Create purchase orders and assist with the overall commission payment process.

Skills

Organizational skills

Multitasking

Written communication

Verbal communication

Marketing experience

Hospitality experience

Education

College degree preferred

Tools

Microsoft Office

InDesign

Canva

Job description

Omni Hotels & Resorts is seeking Sales & Marketing Coordinator for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Ranked among the best resorts in Texas: Top 5 Resorts in the SouthwestConde Nast Travelerand Top 5 Resorts in Texas Travel + Leisure World'sBest Awards 2026.

The Sales & Marketing Coordinator supports both the Sales and Marketing departments with a mix of administrative tasks, creative project execution, and communication support. This role bridges internal and external efforts by assisting with sales and marketing expense management, marketing collateral development, event coordination, and brand initiatives to drive revenue and enhance brand visibility.

Responsibilities:

Sales Support:

• Manage incoming group leads and distribute based on market segment
• Assist Director of Sales & Marketing, Director of Sales, and assigned sales managers with lead management and customer support
• Maintain updated records in the CRM (Delphi/FDC), ensuring accuracy and consistency
• Schedule and support site visits, coordinating transportation, itineraries, and amenities
• Generate sales reports and dashboards as requested by the DOS/DOSM
• Assist in the Group Sales contract turnover process by ensuring all information is correctly entered into FDC and that it reflects the contract
• Create purchase orders and assist with the overall commission payment process

Marketing Support:

• Assist with copywriting and editing for email campaigns, presentations, and signage
• Create flyers, social graphics, and sales tools using Omni-branded templates
• Support marketing rollouts and quarterly promotional campaigns across departments
• Help coordinate on-site activations, including media/influencer visits and local events
• Maintain inventory of branded assets and marketing collateral

Qualifications:

• Strong organizational and multitasking skills
• Previous experience as an administrative assistant is preferred. College degree preferred.
• Effective written and verbal communication
• Proficient in Microsoft Office; InDesign and Canva experience preferred
• Familiarity with social media and email platforms a plus
• Prior hospitality or marketing experience is a bonus