Sales Manager (US Market)

Crystalia Glass LLC; United States; Remote; USD 90,000 - 135,000; Full time

Benefits offered by this job

Performance-based bonuses

Remote work (EST hours)

B2B contract

Job summary

Crystalia Glass LLC ищет руководителя отдела продаж с опытом ведения высокообъемных продаж в США. У кандидата будет ответственность за CRM, ведение воронки продаж, качество звонков и рост показателей выручки.

Ключевые задачи включают организацию входящих лидов, обучение команды и разработку процессов для повышения конверсии. Требуется сильная ориентация на данные, опыт управления командой 5+ сотрудников и владение CRM (HubSpot или аналог).

Qualifications

• Опыт продаж от 7 лет с акцентом на выполнение планов и рост выручки.
• Не менее 2 лет управленческого опыта, руководство командой продаж.

Responsibilities

• Управление CRM и продажами: структура воронки, жизненный цикл лида, SLA, входящие потоки.
• Руководство командой продаж: наставничество, регулярные оценки, набор и обучение сотрудников.
• Обработка входящих лидов в высоком объёме, обеспечение быстрого отклика и качество обработки.
• Контроль качества звонков и коммуникаций с клиентами, анализ потерь сделок, развитие дополнительных каналов (SMS, Email).
• Аналитика и показатели: конверсия, ставка закрытий, средняя сумма сделки, скорость обработки лидов.

Tools

HubSpot or similar CRM

Job description

Описание:

Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation - with production facilities in the United States and Europe. The U.S. market is our core focus. Crystalia Glass is a stable, scaling business, serving B2C, B2B, and B2G clients across multiple states. We combine strong product quality, competitive pricing, high service standards, and operational efficiency to set a benchmark within our industry. We are strengthening our commercial function and are looking for a Sales Manager to take full ownership of sales execution, team performance, and revenue growth in a high-volume, inbound-driven environment. This is a hands‑on leadership role requiring strong operational involvement. The Sales manager will own sales performance end-to-end, including CRM operations, inbound lead management, call quality, analytics, and team development.

Задачи:

CRM & Sales Operations:

Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene, SLAs, and inbound workflows. Enforce strong CRM discipline across the sales team through training, audits, and corrective actions.

Team Leadership & Development:

Lead and develop the sales team Provide ongoing coaching and mentoring to team members, conducting regular performance reviews and setting goals to ensure they achieve and exceed their targets Participate in the recruitment and training of new team members, ensuring they are aligned with company values and priorities

Inbound Lead Management:

Manage a high-volume inbound lead flow, ensuring fast response times, high-quality lead handling, and balanced workload across Sales Reps. Continuously optimize lead distribution to maximize efficiency, conversion, and team performance.

Call Quality & Communication Standards:

Own call quality and communication standards, with calls as the primary channel for US-based clients. Regularly review calls, coach on objection handling and structure, analyze deal losses, and develop supporting channels such as SMS and email.

Performance & Analytics:

Lead the sales function through data and metrics, including conversion rate, close rate, average deal value, speed to lead, and revenue per rep. Design and execute data-backed initiatives to improve conversion and overall sales performance.

Proactivity & Continuous Improvement:

Proactively identify and solve problems, taking full ownership even with limited resources. Continuously initiate improvements across sales processes, marketing collaboration, tools, and customer engagement with a focus on measurable business impact.

Требования:

• 7–10 years of relevant sales experience, with a strong background in sales execution and revenue growth.
• At least 2 years of managerial experience, leading and developing sales teams.
• Proven experience in sales roles, including hands‑on ownership of targets, pipelines, and performance.
• Strong hands‑on experience with CRM systems (HubSpot or similar), including daily operational use, reporting, and pipeline control.
• Experience managing inbound sales, preferably in a B2C or high-volume environment.
• Experience leading teams of 5+ Sales Reps.
• Strong analytical mindset with the ability to make data-driven decisions.
• Experience with call‑based sales models.
• Fluent English (working with US‑based clients).
• High level of involvement in day‑to‑day sales operations.
• Experience scaling inbound sales teams.
• Proven success improving conversion rates.
• Familiarity with call tracking and call scoring tools.
• Background in fast‑growing or high-volume sales environments.

Условия:

• Full-time, remote role (8:30 AM – 5:00 PM EST).
• B2B contract.
• Fixed salary plus performance‑based bonuses.
• Real ownership of the sales function in a scaling U.S. business.
• Opportunity to work with a professional international team and prestigious U.S. clients.