Sales Manager - Trainee

Service Corporation International; The Dell (MS); On-site; Full time

Job summary

Service Corporation International, a reputable organization, seeks a Sales Manager at Lakewood Memorial Park, focused on staff management and sales performance. The role involves guiding Sales Counselors, developing marketing strategies, and ensuring compliance with regulations while fostering a collaborative sales environment. Candidates should boast strong leadership skills, a customer-oriented mindset, and preferably a Bachelor's degree.

Qualifications

• Experience presenting, training, coaching, and motivating salespeople preferred.
• Valid state/province driver’s license required.
• Knowledge of customer relationship management systems a plus.

Responsibilities

• Assist with staff management, exceeding location sales quotas.
• Help manage Sales Counselors and develop marketing programs.
• Ensure compliance with sales practices and operate under company policy.

Skills

Customer Relationship Management

Sales Leadership

Coaching

Motivating Sales Forces

Education

High school or equivalent

Bachelor’s degree preferred

Tools

Windows-based PC environment

MS Office applications

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist with staff management and leadership

• Meet and exceed established location sales quotas

• Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures

• Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

• Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community

• Analyze and be aware of competitor pricing

• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

• Approve all discounts offered to customers

• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies

• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

• High school or equivalent

• Bachelor’s degree preferred

Experience

• Sales experience not required

• Sales Counselor and sales supervisory experience preferred

• Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

• Valid state/province driver’s license with good driving record

• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications

• Knowledge of Customer Relationship Management systems a plus

• Ability to maintain confidentiality

• Ability to work beyond standard business hours when necessary to service customers

• Ability to set goals for employees that are challenging but achievable

Salary: $25 an hour plus commissions

Postal Code: 39209

Category (Portal Searching): Sales

Job Location: US-MS - Jackson

Job Profile ID: S00133

Time Type: Full time

Location Name: Lakewood Memorial Park, Inc. Lakewood Memorial Funeral Home