Sales Manager - Trade

Wayfair; United States; On-site; USD 120,000 - 125,000; Full time

Job summary

Wayfair is seeking a B2B Sales Manager - Trade in Texas (location optional) to supervise a team of B2B Sales Account Managers, guiding new business from pre-generated leads and expanding existing accounts. You will coach, monitor performance, and drive metrics while partnering with cross-functional teams to serve commercial office customers.

This role emphasizes leadership and hands-on development of top performers.

Qualifications

• 3–5 years of experience managing people in B2B sales or customer care.
• Experience with the Trade Interior Design market is required.
• Bachelor’s degree (minimum).
• Strong analytical skills with the ability to use data to improve performance.

Responsibilities

• Supervise a team of B2B Sales Account Managers and drive new business growth.
• Coach team on leveraging pre-generated leads and nurturing existing accounts.
• Provide performance management, call monitoring, and regular reviews.
• Collaborate with cross-functional teams to support commercial office customers.

Skills

People management

Sales leadership

Data-driven

B2B sales

Communication

Education

Bachelor’s degree

Tools

CRM software

Job description

B2B Sales Manager - Trade

Location: Texas preferred, but not required

Compensation: The estimated total compensation for this role ranges from $120,000 to $125,000, consisting of a competitive base salary, a performance-based bonus and equity. Please note: that the base salary portion of this package is location-dependent and may be adjusted based on the cost of labor in your primary work region. We will provide a specific breakdown tailored to your location during the first interview.

The Wayfair Professional B2B Sales Department seeks a talented, entrepreneurial individual with a proven track record and a natural passion for leading and growing people. This role entails the direct supervision of a team of B2B Sales Account Managers, utilizing a hands-on approach to ensure consistent and effective delivery of new business through pre-generated leads and continual growth of established business accounts.

What You'll Do

• Supervise a team of B2B Sales Account Managers with varying skill levels and business experience.
• Coach Account Managers on strategies for developing new business through pre-generated leads and ensuring the growth of existing accounts by fostering and maintaining strong business relationships.
• Provide extensive coaching, consulting, and performance management through side-by-side observations, quality assurance (call monitoring) reviews, leading team meetings, and conducting regular performance assessments with direct reports.
• Motivate and engage the team to meet or exceed key performance and activity metrics.
• Develop team members into strong self-managers by honing their time management skills and selling techniques.
• Analyze sales trends based on historical data to ensure strong performance and address performance gaps.
• Make recommendations and take corrective action to manage the performance of direct reports, the team, and the B2B program as needed.
• Partner with cross-functional teams to establish feedback loops and address areas of need for commercial office customers in order to drive sales.
• Perform other job-related duties as required.

What You'll Need

• 3-5 years of experience managing people in a professional environment, with a strong preference for management experience within B2B Sales, Account Management, or Customer Care roles in a commission-based environment.
• Experience with the Trade Interior Design market is required.
• Bachelor’s degree (minimum).
• Proven understanding of best business systems, processes, and practices.
• Ability to work independently and collaboratively within a leadership team to plan, organize, set, and achieve priorities.
• Superior interpersonal skills (written, verbal, presentation).
• Ability to establish and maintain effective professional relationships, gain trust, buy-in, and respect with business partners.
• Strong analytical skills, with the ability to use and understand data to measure performance and influence outcomes to achieve objectives

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].