Sales Manager - The Inn at Penn, a Hilton Hotel

Hilton Worldwide, Inc.; Philadelphia (Philadelphia County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to enhance group bookings and manage catering business. This role involves building strong relationships with corporate, government, and educational clients while ensuring exceptional service delivery. The ideal candidate will thrive in a collaborative environment, leveraging their hotel sales experience to develop strategies that drive revenue growth. Join a renowned hospitality leader committed to providing outstanding guest experiences and enjoy a comprehensive benefits package designed to support your professional and personal growth. This is an exciting opportunity to make a significant impact in a vibrant team setting.

Benefits

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in hotel sales and managing customer relationships is essential.
• Strong negotiation and sales strategy skills are required.

Responsibilities

• Develop relationships with new accounts and grow existing ones.
• Respond to inquiries and prepare proposals for potential clients.
• Meet and exceed sales goals through effective presentations.

Skills

Hotel Sales Experience

Customer Relationship Management

Negotiation Skills

Sales Strategy Development

Education

Bachelor's Degree

Tools

Salesforce

Job description

Job Description - Sales Manager - The Inn at Penn, a Hilton Hotel (HOT0BIBI)

Job Number:

HOT0BIBI

Work Locations:

The Inn At Penn 3600 Sansom Street Philadelphia 19104

The Inn at Penn, a Hilton Hotel is looking for a Sales Manager to join their team! This individual will prospect, book, and manage group and catering business within the Corporate, Government, Education markets. This Sales Manager will also be responsible for Local Negotiated BTS Accounts. We're located on the University of Pennsylvania campus, across the street from The Wharton School. Drexel University and Children’s Hospital of Philadelphia are a few blocks away and City Hall is 11 minutes from our door. Come join our team!

The ideal candidate will be a polished team player with some hotel sales experience who enjoys building and maintaining customer relationships.

The Benefits: Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

Increase qualified group booking volume by developing key relationships with new accounts and growing production with assigned existing accounts.

Essential Job Functions:

• Respond to sales inquiries from potential customers seeking sleeping rooms, meeting space, food and beverage services, etc.
• Methodically solicit potential clients for future business on an ongoing basis
• Establish and maintain visibility with accounts.
• Determine rates, prepare proposals, negotiate contracts, and analyze lost business.
• Plan and execute site inspections as required.
• Meet and exceed monthly, quarterly, and annual group sales goals.
• Conduct outside sales calls and polished presentations to local companies and schools.
• Attend hotel and industry-related functions and tradeshows.
• Entertain potential and existing clientele to develop and maintain relationships.

Supportive Functions:

• Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner.
• Show competence by completing job responsibilities effectively and efficiently.
• Demonstrate an ability to follow a prescribed sequence of service with each encounter.
• Take initiative, be willing to assume responsibility for exceeding guests’ expectations.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule:

Full-time