Sales Manager - SMB Outbound Sales (Remote - Western Region)

Yelp; Connecticut; Remote; USD 63,000 - 78,000; Full time

Job summary

A popular local business platform seeks a Sales Manager for their SMB Outbound Sales team. This remote role focuses on leading a group of Account Executives in selling advertising solutions to small businesses. Ideal candidates should have leadership experience in high-volume sales environments and a strong background in coaching and data analysis. Competitive compensation and benefits including medical, PTO, and 401(k) plan offered.

Benefits

Full medical, vision, and dental

15 days PTO

Monthly wellness subsidy

Work from home reimbursement

401(k) retirement savings plan

Employee stock purchase plan

Qualifications

• 1+ years of experience developing and managing inside sales teams in a high-volume setting.
• Proven success in cold calling environments with focus on activity and quota achievement.
• Excellent organizational and time management skills.

Responsibilities

• Lead and support a team of 10–15 Account Executives.
• Drive daily outbound activities to meet or exceed KPIs.
• Analyze team performance metrics to improve conversion rates.

Skills

Sales leadership

Coaching and mentoring

Data-driven mindset

Strong communication skills

Education

Bachelor's degree or 3+ years of customer-facing experience

Tools

Salesforce CRM

Job description

Sales Manager - SMB Outbound Sales (Remote - Western Region)

Company: Yelp
Location: Western Region of the United States, US
Employment Type: Full Time
Date Posted: 08/07/2025
Expire Date: 10/07/2025
Job Categories:Sales

Job Description

Sales Manager - SMB Outbound Sales (Remote - Western Region)
*Please note that while this role will operate remotely, it is required that the candidate resides in the Western Region of the United States. This includes candidates in Pacific Time, Mountain Time, and Arizona Time Zones. At this time we are not considering candidates in the Bay Area.

Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we’d love to connect.

At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.

We’re looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp’s advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you’ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.

What you'll do:

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
  
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
  
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
  
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
  
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
  
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
  
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
  

What it takes to succeed:

• Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
  
• Are well-versed in selling digital products to SMBs and using Salesforce CRM
  
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
  
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
  
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
  
• Excellent communication, organizational, and time management skills.
  
• Comfortable working in a fast-paced, remote-first environment.
  
• Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
  

What you'll get:

• Effective your first day: Full medical, vision, and dental
  
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
  
• Up to 14 weeks of parental leave
  
• Monthly wellness subsidy
  
• Work from home reimbursement
  
• Flexible spending account
  
• 401(k) retirement savings plan
  
• Employee stock purchase plan
  
• Compensation range for this position is $63k- $78k annually plus performance based incentives.
  

Contact Information