Sales Manager - Retail

Embrace Home Loans; Hauppauge (NY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Embrace Home Loans is looking for a Retail Sales Manager who will solicit and originate investment quality loans. The ideal candidate will develop and maintain strong referral relationships with realtors, builders, and financial planners, meeting customer needs effectively.

Responsibilities include keeping updated on industry regulations, negotiating mortgage terms, and guiding clients through the loan process. This hybrid role allows remote work in registered states.

Qualifications

• 5 years of experience required for consideration.
• Demonstrated success in the sales field.

Responsibilities

• Establish and maintain client referral relationships.
• Keep informed of local real estate market trends.
• Negotiate price, terms, and conditions with mortgages.

Skills

Excellent written and verbal communication skills

Organizational skills

Time management skills

Education

College Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Sales Manager – Retail (For All Regions)

Location: Varies

Department: Retail

Reports To: Branch Manager

FLSA Status: Exempt

Business Unit: Retail

Work Environment: Office or Remote
Possible Work Hazards: Minimal
Physical Demands: Light. While performing duties of job, employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 5 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Statement: Embrace Home Loans is an Equal Opportunity and ADA compliant employer, committed to diversity in the workplace.

Job Summary

Embrace is seeking a Retail Sales Manager that solicits and originates investment quality loans that are acceptable to the company’s chosen investors and agencies. Develops and maintains a strong client referral base by selling the company’s loan products and services to meet the needs of its client base such as realtors, builders, home buyers, CPS’s, financial planners and others.

Responsibilities & Activities

• Establish, develop, and maintain client referral relationships with realtors, builders, developers, CPA’s, financial planners and make sales calls on potential or existing customers in order to develop new business and/or retain existing business.
• Keep informed of trends, changes, and developments in the local real estate market.
• Keep up to date with changing rules, regulations, and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies.
• Keep informed of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both governments insured and privately insured mortgages.
• Negotiate price, terms, and conditions with mortgages.
• Coordinate customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including, but not limited to: counseling and pre-qualifying potential home buyers; taking complete and accurate application; obtaining all necessary support documents along with the appropriate fees and lock in information; overseeing the loan process by monitoring loan status and ensuring conformity with terms; assisting in collecting additional documents and promptly communicating loan status to all interested parties; and obtaining loan documentation after closing as directed by corporate or senior management.
• Maintain a professional image and standards consistent with company policies and procedures.
• Follow through on all professional conditions and education requirements for licensure.
• Adhere to organizational procedures for loan processing.
• Participate in branch/headquarter meetings that require attendance.
• Perform such duties and assume other responsibilities as may be assigned.

Required Credentials

• Education: College Degree or equivalent experience.
• Experience: 5 years of experience required for consideration. Demonstrated success in the sales field.
• Skills: Excellent written and verbal communication skills, organizational skills and time management skills.
• Systems: Proficient with Microsoft Office Suite.

Required Competencies

• Empowered: Operate effectively, even when things are not certain or the way forward is not clear.
• Accountable: Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
• Customer Focused: Build strong customer relationships and deliver customer‑centric solutions.
• Collaborative: Work cooperatively with others across the organization to achieve shared objectives.
• Communicative: Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
• Tech Savvy: Adopt new technologies with a sense of vigor and excitement.

Job Description Disclaimer

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.

Disclaimer for Connecticut Applicants

The applicant is not required to disclose the existence of any erased criminal history record information, erased criminal history record information are records pertaining to a finding of delinquency or that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that has been dismissed or nulled, a criminal charge for which the person has been found not guilty or a conviction for which the person received an absolute pardon or criminal records that are erased pursuant to statute or by other operation of law, and any person with erased criminal history record information shall be deemed to have never been arrested within the meaning of the general statutes with respect to the proceedings so erased and may so swear under oath.

Work Location Information

Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. All remote work, if allowed, must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance as well as workers compensation. Those states are Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.