Sales Manager - Retail

Embrace Home Loans

Fairfax (VA)

Hybrid

USD 70,000 - 90,000

Full time

14 days+

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Job summary

A leading financial institution is seeking a Retail Sales Manager to solicit and originate investment quality loans while developing strong client relationships. This role requires at least 5 years of experience in sales with excellent communication and organizational skills. The position offers a hybrid work environment, allowing flexibility in work location while ensuring collaboration with the team.

Qualifications

5 years of experience required in Sales or related field.
Demonstrated success in achieving sales targets.

Responsibilities

Establish and maintain client referral relationships.
Negotiate mortgage terms and conditions.
Coordinate customer interaction throughout loan origination.

Skills

Excellent written communication

Verbal communication skills

Organizational skills

Time management skills

Customer relationship building

Education

College Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Overview

Join to apply for the Sales Manager - Retail role at Embrace Home Loans

Sales Manager - Retail (For All Regions)

LOCATION: Varies

DEPARTMENT: Retail

REPORTS TO: Branch Manager

FLSA STATUS: Exempt

BUSINESS UNIT: Retail

Work Environment & Physical Demands

Work Environment: Office or Remote

Possible Work Hazards: Minimal

Physical Demands: Light

While performing duties of the job, employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 5 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Embrace Home Loans is an Equal Opportunity and ADA compliant employer, committed to diversity in the workplace.

Job Summary

Embrace is seeking a Retail Sales Manager that solicits and originates investment quality loans that are acceptable to the company’s chosen investors and agencies. Develops and maintains a strong client referral base by selling the company’s loan products and services to meet the needs of its client base such as realtors, builders, home buyers, CPS’s, financial planners and others.

Responsibilities & Activities

Establish, develop, and maintain client referral relationships with realtors, builders, developers, CPA’s, financial planners and make sales calls on potential or existing customers in order to develop new business and/or retain existing business.
Keep informed of trends, changes, and developments in the local real estate market.
Keep up to date with changing rules, regulations, and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies.
To keep informed of all origination, processing, appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both government insured and privately insured mortgages.
Negotiate price, terms, and conditions with mortgages.
Coordinate customer interaction and interface with all parties involved on each individual loan that is originated from application to closing including, but not limited to: counseling and pre-qualifying potential home buyers; taking complete and accurate application; obtaining all necessary support documents along with the appropriate fees and lock in information; overseeing the loan process by monitoring loan status and ensuring conformity with term; assisting in collecting additional documents and promptly communicated loan status to all interested parties; and obtaining loan documentation after closing as directed by corporate or senior management.
Maintain a professional image and standards consistent with company policies and procedures.
Follow through on all professional conditions and education requirements for licensure.
Adhere to organizational procedures for loan processing.
Participate in branch/headquarter meetings that require attendance.
Performing such duties and assuming other responsibilities as may be assigned.

Required Credentials

Education: College Degree or equivalent experience.
Experience: 5 years of experience required for consideration. Demonstrated success in the Sales field.
Skills: Excellent written and verbal communication skills, organizational skills and time management skills.
Systems: Proficient with Microsoft Office Suite.

Required Competencies

Empowered: Operate effectively, even when things are not certain or the way forward is not clear.
Accountable: Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
Customer Focused: Build strong customer relationships and delivers customer-centric solutions.
Collaborative: Work cooperatively with others across the organization to achieve shared objectives.
Communicative: Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
Tech Savvy: Adopt new technologies with a sense of vigor and excitement.

Job Description & Disclaimers

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.

Work Location Information

Embrace supports hybrid work where business needs allow, but is rebuilding a community that looks forward to collaboration within an office setting. If remote work is allowed, it must be performed in a state in which Embrace is registered to do business or presently open to payroll withholding, unemployment insurance, as well as workers compensation. States: Alabama, Arizona, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and West Virginia. Some presence in an office may be necessary based on needs, the nature of work, or in support of corporate sponsored events. If your position requires an MLO license, you must be employed within commutable distance of an Embrace office (no home offices) and open to reporting to the office location when required.

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