Sales Manager (Part Time)

Carters Inc.; Sagamore (MA); On-site; USD 25,141 - 30,651; Part time

Job summary

Carters Inc. is seeking a customer-focused sales associate in Sagamore, MA. In this role, you'll become a product expert, assist customers on the sales floor, and lead by example with service standards.

Ideal candidates should have a positive attitude, strong communication skills, and a high school diploma or GED. This position offers a pay range of $18.25–$22.25 per hour based on experience and requires lifting, standing for long periods, and availability on nights, weekends, and holidays.

Qualifications

• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer skills are required.

Responsibilities

• Become a product and brand expert to assist customers.
• Welcome customers and provide assistance on sales floor.
• Model service standards and coach others.

Skills

Customer service focus

Verbal communication skills

Written communication skills

Multitasking

Computer skills (Outlook, Excel)

Education

High school diploma or GED

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

What You’ll Do

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company-sponsored programs, including credit.
• Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.

Qualities We’d Love in a Candidate

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A variety of skills and experiences.
• A high school diploma or GED.

Physical & Scheduling Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time.
• Climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location.

Equal Opportunity Employer

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.