Sales Manager (Part Time)

Carter's Inc.; Boston (MA); On-site; USD 25,141 - 30,651; Part time

Benefits offered by this job

Flexible hours

Mental health benefits

30% discount on Carter's brands

Referral bonuses

Job summary

Carter's Inc. is looking for a Part Time Sales Manager in Boston, MA. The successful candidate will serve as the first face of the brand, assisting families with their shopping experience and ensuring a positive environment.

The role requires excellent customer service skills, a solutions-oriented mindset, and the ability to handle multiple tasks. Benefits include flexible scheduling, mental health support, and a significant employee discount.

Qualifications

• Must have a positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills required.
• Ability to manage multiple tasks simultaneously is essential.

Responsibilities

• Act as the first face of the brand for growing families.
• Provide excellent customer service by assisting customers with product features.
• Model service standards and coach others for success.

Skills

Positive mindset

Verbal and written communication

Multi-tasking

Computer skills (Outlook, Excel)

Education

High school diploma or GED

Job description

Employment Notice

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

About the Role

Part Time Sales Manager at Carter’s – first face of the brand for growing families.

What You’ll Do:

• Become a product and brand expert to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with asset protection through a consistent level of customer service, safety awareness, and operational controls.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• A variety of skills and experiences.
• A high school diploma or GED.

Physical Requirements:

• Lifts 40 pounds as needed with frequent bending, stooping, reaching, pushing, and pulling.
• Stands or walks for extended periods; climbs up and down a ladder.
• Provides availability that may include days, nights, weekends, and holidays as scheduled.

Benefits:

• Schedules that fit your life – flexible hours, for class, workout, carpool, etc.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program – tuition-free GED or bachelor’s degree or English language learning.
• Professional and personal development programs.

Compensation:

Ranging from $18.25 to $22.25 per hour, based on experience and location.

Equal Opportunity Employer

Carter’s is an Equal Opportunity & affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.