Sales Manager, Mid Market - Washington Hilton

Hilton; Washington (District of Columbia); On-site; Full time

Job summary

Join a historic hotel as a Group Sales Manager, responsible for securing group bookings and building customer relationships. This role offers a dynamic environment with opportunities for career growth in hospitality. Ideal for those passionate about networking and sales.

Benefits

Health insurance

Quarterly Bonus incentive

Discounted Employee Meals

Career growth and development

Paid Time Off (PTO)

Parental leave

Employee stock purchase program at 15% discount

Go Hilton travel discount

Qualifications

• Strong sales, communication, and networking skills required.
• Ability to understand customer needs and secure new revenue.

Responsibilities

• Secure group bookings ranging from 151-450 guest rooms.
• Develop and execute plans for outside sales calls and customer events.
• Negotiate contracts and commission agreements with customers.

Skills

Sales

Communication

Networking

Job description

Exciting Opportunity at Historic Washington Hilton!

Join us as a Group Sales Manager for the Mid-Market at one of DC's iconic locations. This role offers the chance to secure group bookings ranging from 151-450 guest rooms across various market segments. If you have a passion for networking and prospecting, this could be the perfect fit for you!

Pay Rate: $31.25-$32.69 per hour - based on experience

What will I be doing?

A Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. This position will also assist with mentoring and guiding our group sales manager and sales coordinator. Hilton is looking for dynamic individuals who are well-rounded and business-minded. The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality.

• Research, solicit, and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Strive to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current, and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

Position Statement

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel.

Customer and Account Management

Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Prospecting

Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations

Understand the customer and the business leaders' expectations. Adapt to a changing market.

Position Summary

As a Team Member in this role, you will be responsible to:

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls, industry tradeshows, and customer events.
• Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
• Maintain an up-to-date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Represent the hotel in all interactions dealing with customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through storytelling based on individual customer needs.
• Coordinate customer specifications (including room, food and beverage, and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC according to standards.

Prospecting

• Research, solicit, and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meeting/exceeding lead goals.
• Create and execute plans to shift share from competitors.
• Engage in outside sales activities to uncover needs, build relationships, and win new business.

Negotiations

• Negotiate contracts and commission agreements with end-user customers and intermediaries.
• Provide solutions that achieve and protect the hotel's financial goals while strengthening customer relationships.
• Engage Hilton Worldwide Sales and Legal teams for support when needed.

*LI-JW1

The Benefits

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members through programs and benefits such as:

• Access to your pay when needed via DailyPay (hotel-based)
• Health insurance
• Quarterly Bonus incentive
• Discounted Employee Meals
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount
• Paid Time Off (PTO)
• Parental leave
• Employee stock purchase program at 15% discount

+ Debt-free education opportunities, including college degrees, high school completion, language learning, and professional certificates.

*Benefits may vary depending on classification and union status.

Job: Sales

Title: Sales Manager, Mid Market - Washington Hilton

Location: null

Requisition ID: HOT0BLN3

EOE/AA/Disabled/Veterans