Sales Manager, Loan Officers

Tomo Mortgage; New York (NY); On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Equity ownership

Medical, dental, and vision plans

Paid time off

Paid parental leave

401(k) retirement plan

Competitive compensation

Job summary

Tomo Mortgage is seeking a Sales Manager, Loan Advisors to lead and inspire a high‑performing team of loan officers. You will coach daily, review performance, and drive revenue growth while collaborating with product, engineering, and marketing to improve the customer experience.

The role focuses on hiring top talent, scaling the revenue organization, and implementing smart coaching strategies in a fast‑paced fintech environment. Strong leadership and licensing background are preferred.

Qualifications

• 3–5+ years of high‑impact sales experience leading loan officers.
• Prefer experience in FinTech, MortgageTech or PropTech with home‑buying context.
• Licensed mortgage professional with knowledge of lending regulations.

Responsibilities

• Lead and inspire a world‑class team of Loan Advisors to meet monthly KPIs.
• Coach daily activities and conduct audits to improve performance.
• Collaborate with product, engineering, and marketing to inform customer experience.
• Hire and onboard top talent to scale a high‑energy sales culture.
• Develop and implement data‑driven strategies to optimize revenue.

Skills

Sales leadership

Team coaching

Data-driven decisions

Performance management

Education

State mortgage licenses

Job description

About Tomo

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI‑driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top‑tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.

About The Role

As the Sales Manager, Loan Advisors (Loan Officers), you’ll play a critical role in shaping the future of our revenue department. You’ll lead, mentor, and inspire a high‑performing group of Loan Advisors – helping homebuyers find the best financial product for their needs. If you’re a motivational leader, performance optimizer, data‑driven strategist, and a customer‑obsessed sales pro, we want you on our team!

How You Will Make An Impact

• Lead & inspire a world‑class team – guide a team of highly skilled Loan Advisors, fostering a culture of excellence, motivation, and results‑driven success.
• Drive performance & exceed targets – leverage data‑driven coaching and dynamic leadership to ensure your team consistently hits and exceeds monthly KPIs.
• Analyze & optimize for maximum impact – dive deep into performance data and trends, identifying bottlenecks and implementing strategic solutions that drive efficiency and success.
• Listen, coach & elevate – conduct daily call audits/reviews, providing strategic, actionable feedback to enhance communication, objection handling, and overall performance.
• Empower growth & skill development – build deep relationships with your team, focusing on personalized coaching to help each member sharpen their skills and advance in their careers.
• Hire & onboard the best talent – play a key role in rapid hiring, ensuring new team members are top performers and seamlessly integrated into Tomo’s fast‑paced, high‑energy culture.
• Implement smart performance strategies – deploy effective coaching and performance management plans, addressing challenges proactively and keeping documentation sharp when needed.
• Be a voice for the customer – collaborate with product, engineering and marketing teams, providing valuable insights to enhance the customer experience and refine Tomo’s mortgage solutions.
• Keep leadership informed & aligned – deliver regular updates and strategic recommendations to senior leadership on team performance, key activities, and development opportunities.

Preferred Qualifications

• Proven sales leadership expertise – 3‑5+ years of high‑impact sales experience leading loan officers, driving growth and exceeding targets in a fast‑paced environment.
• Industry knowledge advantage – previously operated as a Loan Officer and actively held state licenses. Preferred experience in FinTech, MortgageTech or PropTech, with a deep understanding of the home‑buying journey and financial services landscape.

What’s in it for you?

• Career growth: multiple paths within Tomo. Get in at the ground level right as our revenue org hits hyper growth mode.
• Skill development: a seat at the table. Gain indispensable experience working with our senior leadership, making the decisions that matter with real influence on our strategy.
• Competitive compensation: split between base & variable, there is no ceiling on commissions.

Employee Benefits

• Equity ownership: all teammates receive stock options – we win together.
• Comprehensive medical, dental, and vision plans for you and your dependents, with some plans 100% covered.
• Work‑life balance and generous paid time off policy.
• Paid parental leave to support teammates who become parents.
• 401(k) retirement plan.
• Competitive compensation range: $200K – $300K.