Sales Manager- Holiday Inn Express, Ahmedabad

InterContinental Hotels Group; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading hotel chain in the United States seeks a Sales Manager to oversee sales activities and manage key accounts. The ideal candidate will have a Bachelor's degree in marketing or a related field, along with 3-4 years of experience in hotel sales. Responsibilities include monitoring market trends, maintaining client relationships, and achieving sales goals. Opportunities for professional growth await motivated individuals.

Qualifications

• 3-4 years' experience in a hospitality or hotel sales role.
• Fluent in English, other languages preferred.

Responsibilities

• Manage local sales activities and accounts to achieve hotel budgets.
• Develop and maintain relationships with key clients.
• Monitor competitors to enhance marketing strategies.

Skills

Communication

Sales strategy development

Customer relationship management

Market research

Education

Bachelor’s degree in marketing or related field

Job description

The Sales Manager is responsible for all local sales activities, accounts, and meetings in line with the annual sales and marketing plan. They work in a Smart and savvy way to achieve hotel budgets. They are creative in their approach and work towards a successful hotel sales strategy.

At Holiday Inn Express we want our guests to relax and be themselves which means we need you to:

• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for anything
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile

Duties and responsibilities

• Monitors competitor’s activities and assists in marketing intelligence
• Aware of sales strategy and goals when selling to negotiate optimum rate for the benefit of the business
• Sells all facets of the hotel with a view to optimizing opportunities for revenue growth
• Monitors existing business and inputs into sales strategy meetings to maximize opportunities
• Grows existing business and establishes and pursues all appropriate leads
• Assesses sales and marketing data
• Stock control of collateral
• Works with Leadership team in the preparation and management of the Sales & Marketing budget
• Assist in the preparation of the annual departmental operating budget.

People:

• Manage key accounts and their hotel history
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in the immediate region and regional reservations
• Travel when required to promote the hotel and develop potential business.
• Interfaces with operations on a timely basis regarding future and existing needs for customers
• Work with other department managers to ensure proper staffing levels based on guest volume.
• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
• Develop and maintain relationships with key clients
• Follows Holiday Inn Express behaviours when working with internal and external customers
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact business generators, meeting, and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely aligned to hotel business
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
• Builds profile within local market place through attendance at appropriate events
• Entertain clients with a view to maximizing business opportunities
• Liaison with advertising agency if and when required

Responsible business:

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements.
• Develop awareness and reputation of the hotel and the brand in the local community.
• Perform other duties as assigned.
• Acting responsibly when working with hotel budget and expenses, seeking prior approval where required.

Qualifications and requirements

Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and three or four years’ experience in a hospitality or hotel sales and marketing setting or an equivalent combination of education and work experience. Must speak fluent English. Other languages preferred.

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