Sales Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Hilton; Lihue (HI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Short-Term Incentive Plan (SIP) 20% of

Job summary

Hilton in Hawai'i seeks a dynamic Sales Manager to grow group sales for Hale Hokuala. You will turn relationships into memorable experiences, leveraging local market knowledge and a passion for hospitality to expand business in Hawai'i.

The role requires 3–5 years in hospitality sales, with a focus on group sales. Delphi and Salesforce experience is a plus, and you will lead a team while driving revenue in a premier island destination.

Qualifications

• 3–5 years of hospitality sales experience, ideally in group sales.
• Strong knowledge of the Hawai'i market and local culture.
• Experience with Delphi and/or Salesforce is a plus.

Responsibilities

• Generate and convert new business through proactive outreach and lead generation.
• Build and maintain client relationships as the primary contact for assigned market segments.
• Develop targeted sales strategies by analyzing hotel and market trends to meet sales goals.
• Lead end-to-end sales process: proposals, site visits, negotiations, contracts, revenue optimization.
• Manage booking details including room, F&B, and meeting space; ensure accurate data in the sales system.
• Inspire and develop the team through coaching and building a positive work environment.

Skills

Hospitality sales

Group sales

Client relationships

Market knowledge

Tools

Delphi

Salesforce

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Sales Manager , you're not just generating and managing group sales - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Turn relationships into unforgettable experiences in one of Hawai'i's most distinctive destinations . We're seeking a dynamic Sales Manager to join Hale Hokuala and help grow business within the Hawai'i market. The ideal candidate brings 3-5 years of hospitality sales experience, ideally within group sales, along with strong knowledge of the local market and culture. Experience with Delphi and/or Salesforce is a plus. If you're humble, hungry, relationship-driven, and energized by creating new business opportunities, this is an exciting opportunity to make an impact while representing an exceptional island destination.

Sales Incentive

Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.

Here's what you'll do during a typical day:

• Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
• Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
• Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
• Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
• Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel's sales management system
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.